Founded in 2008 in Chicago, Groupon is an American e-commerce marketplace connecting subscribers with local merchants by offering activities, travel, goods, and services. As of 2015, Groupon is available in over 500 cities worldwide. If you are interested in more details about the Groupon headquarters and contact information, take a look below!
Where is the Groupon Corporate Office?
The Groupon headquarters are still found in Chicago, Illinois. The company also expanded to New York City, Boston, and Toronto.
Groupon Headquarters Address: 600 W. Chicago Ave. Chicago, IL 60654; use this address if you want to send them written letters.
Groupon Headquarters Phone Number: In order to reach the Groupon corporate office you can call 1-312-676-5773.
Groupon Headquarters Email: Use this email address for general inquiries or redirection to the departments you are more interested in – info@groupon.com.
Groupon Headquarters Website: The Groupon website is dedicated mostly to the products and services they offer, but you will find (bottom menu) plenty of contact details and information dedicated to Investors.
Groupon Headquarters Executives
Groupon was founded by Andrew Mason, Eric Lefkofsky, and Brad Keywell. Today, Eric Lefkofsky acts as the company’s Board of Directors chairman.
| Groupon Chief Executive Officer | Rich Williams |
| Groupon Senior Vice President of Human Resources | Alison Allgor |
| Groupon Senior Vice President, Global Marketing | Vinayak Hegde |
| Groupon Chief Financial Officer | Mike Randolfi |
How to Complain to Groupon Corporate Headquarters
- For Groupon customer service, questions and complaints or other information, you can call the number 1-312-676-5773 or send an email to info@groupon.com.
- You can also use this Customer Support page; you will find there a Help Wizard; FAQs; explained topics and a contact form.
- You can also send a letter to the Groupon corporate office headquarters and contact them via social media.
Groupon Resources
A thorough research on the Groupon website allows you to learn more about the company, affiliate programs, how you can join the Groupon Marketplace, and so on. Here are some more resources you might be interested in:
Do you have complaints about Groupon? Do you need more info on the Groupon headquarters? Use the comment section below!
YOU TOOK MY MONEY AND WON’T RETURN IT AND HAVE NO PHONE SUPPORT. I WANT MY MONEY REFUNDED. BEWARE THIS COMPANY. THEY ARE THIEVES.
Hello,
We are very sorry you had such a bad experience with Groupon. To get in contact with the company you can use this phone number: 1-312-676-5773.
Have a nice day!
I have tried on several occasions to get in contact with Groupon Customer Service Dept.,but have been unable to reach you via chat. I requested a phone call in regards to several order & also order that I didn’t click purchase on a few weeks back. I requested a phone call & representative called me while I was at work.
I am available to talk after 2 pm Central Time. I will appreciate it very kindly if a supervisor to call me back at (205)317-4220 so the maters with my account can be straighten out. I feel Groupon has just taken my money & is disregarding me has customer. You all use to do very good business & now your company has started to take people money. Definitely has take my money.
Hello, Jane! We do not represent Groupon, so we can only suggest using their Customer Support page to contact them regarding your order. Alternatively, you can keep trying to reach them via phone, and mention that you can only be contacted after 2PM Central Time for further information. We hope this helps. Have a nice day!
You cannot reach a live person at that phone number! All it does is refer you to their (terrible) customer support people and then it hangs up on you! You should be ashamed of yourselves, Groupon!!!
Hello! We are sorry to hear about your experience! We do not represent Groupon, but if you cannot reach them over the phone, we recommend using their Contact Us page for more ways of getting in touch with them.
I’ve been trying to contact you concerning 2 important issues by calling 312-676-5773..But can never get through to speak to an accual person.Is this the way you treat your custmers.Very poor customer service.I hate the live chat.Not personal enough.You have to do better.This is not rhe way you run a business.I’m having the WORST EXPERIENCE.When my issues are resolved I will never order anything else from you again
I am going through the same result with groupon. No lice customer service. Online help is a joke and they will not refund my money because they say it shows delivered. Not to my home it wasnt. I mean really Groupon. I am not wealthy and will contact every media outlet possiable to get hard working people like me there money back and not get screwed. Now i know why rhey took away live customer service.
I can not get to talk to anyone but it was not hard for them to take my money. just be wqre when you deal with them. Would not deal with them again!
I’ve been waiting for my refund since December. We are now in May. So that has been more than 24-48 hours that you said that the problem will be resolve. Please make up your mind!!! Stop saying that my debit card was declined and the money was never take Out of my account then a minute late you’re offering me GROUPON BUCKS!!