Groupon is an American e-commerce marketplace connecting subscribers with local merchants by offering deals on activities, travel, goods, and services. The service is available in over 500 cities worldwide. If you are interested in more details about the Groupon headquarters, including contact information, take a look below.
Groupon History
Groupon was actually an offshoot from another company called The Point. It initially advertised local businesses and offered limited-time deals for each company. Based in Chicago, IL, the company’s first focus was recruiting businesses within the city, but soon it grew to other cities in the area. By the end of 2009, it was in 28 cities across the United States, and by 2010, it had expended to other countries, including Spain, the United Kingdom, Italy, France, Germany, Switzerland, and Belgium.
The company has always taken an offbeat approach to business and is known for its quirky humor. It has had the help of the press in its growth and has never been afraid of changing things up to best meet the needs of customers. This includes adding features and changing them when needed.
Where is the Groupon Headquarters?
The Groupon headquarters are still found in Chicago, Illinois. The company also expanded to New York City, Boston, and Toronto. The following is corporate contact information for the company.
Address: 600 W. Chicago Ave. Chicago, IL 60654
Phone Number: 1-312-676-5773
Email: info@groupon.com
Website: The Groupon corporate website is dedicated mostly to the products and services they offer, but it also provides links to other pages, such as the investor information page.
Groupon Headquarters Executives
Groupon was founded by Andrew Mason, Eric Lefkofsky, and Brad Keywell. Today, Eric Lefkofsky acts as the company’s Board of Directors chairman. Executive offers include the following:
| Chief Executive Officer | Rich Williams |
| President of North America | Aaron Cooper |
| Chief Product Officer | Sarah Butterfass |
| Chief Financial Officer | Mike Randolfi |
How to Complain to Groupon
Since Groupon is a web-based company, you will always contact the Groupon headquarters with any inquiries, issues, or suggestions. You can use the headquarters contact information above to call, email, or write the company. The Groupon customer support page also provides a lot of information to assist you with any issue or question.
Groupon Resources
The Groupon website allows you to learn more about the company, affiliate programs, how you can join the Groupon Marketplace, and so on. You can connect with the company through social media as well. Here are those contact pages:
Final Words
You should now know how to effectively connect with Groupon to join the service, ask questions, and gather information about the Groupon headquarters. Do you have complaints about Groupon? Do you need more info on the Groupon headquarters? Use the comment section below!
Other resources you might like:
DISGUSTED WITH GROUPON says
November 9, 2017 at 6:54 pmYOU TOOK MY MONEY AND WON’T RETURN IT AND HAVE NO PHONE SUPPORT. I WANT MY MONEY REFUNDED. BEWARE THIS COMPANY. THEY ARE THIEVES.
Jennifer Lawrence says
December 27, 2017 at 7:50 amHello,
We are very sorry you had such a bad experience with Groupon. To get in contact with the company you can use this phone number: 1-312-676-5773.
Have a nice day!
Jane Deveraux says
January 10, 2018 at 1:52 amI have tried on several occasions to get in contact with Groupon Customer Service Dept.,but have been unable to reach you via chat. I requested a phone call in regards to several order & also order that I didn’t click purchase on a few weeks back. I requested a phone call & representative called me while I was at work.
I am available to talk after 2 pm Central Time. I will appreciate it very kindly if a supervisor to call me back at (205)317-4220 so the maters with my account can be straighten out. I feel Groupon has just taken my money & is disregarding me has customer. You all use to do very good business & now your company has started to take people money. Definitely has take my money.
Jennifer Lawrence says
January 18, 2018 at 10:51 amHello, Jane! We do not represent Groupon, so we can only suggest using their Customer Support page to contact them regarding your order. Alternatively, you can keep trying to reach them via phone, and mention that you can only be contacted after 2PM Central Time for further information. We hope this helps. Have a nice day!
PD says
January 16, 2018 at 2:27 pmYou cannot reach a live person at that phone number! All it does is refer you to their (terrible) customer support people and then it hangs up on you! You should be ashamed of yourselves, Groupon!!!
Jennifer Lawrence says
January 18, 2018 at 10:01 amHello! We are sorry to hear about your experience! We do not represent Groupon, but if you cannot reach them over the phone, we recommend using their Contact Us page for more ways of getting in touch with them.
Avis Sutton says
January 22, 2018 at 1:55 pmI’ve been trying to contact you concerning 2 important issues by calling 312-676-5773..But can never get through to speak to an accual person.Is this the way you treat your custmers.Very poor customer service.I hate the live chat.Not personal enough.You have to do better.This is not rhe way you run a business.I’m having the WORST EXPERIENCE.When my issues are resolved I will never order anything else from you again
Tara McNamara says
February 21, 2018 at 2:11 pmI am going through the same result with groupon. No lice customer service. Online help is a joke and they will not refund my money because they say it shows delivered. Not to my home it wasnt. I mean really Groupon. I am not wealthy and will contact every media outlet possiable to get hard working people like me there money back and not get screwed. Now i know why rhey took away live customer service.
Roald Verdoot says
April 5, 2018 at 6:36 pmI can not get to talk to anyone but it was not hard for them to take my money. just be wqre when you deal with them. Would not deal with them again!
Lylybell says
May 1, 2018 at 10:55 pmI’ve been waiting for my refund since December. We are now in May. So that has been more than 24-48 hours that you said that the problem will be resolve. Please make up your mind!!! Stop saying that my debit card was declined and the money was never take Out of my account then a minute late you’re offering me GROUPON BUCKS!!