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Founded in 1972, Spencer Technologies has grown to be a global company with more than 400 employees and 200 technicians throughout the United States, Canada, Latin America, and Europe. For over 40 years, our focus has been on supporting retail stores and multi-site organizations deliver innovative solutions. This focus has made Spencer Technologies a giant in the industry. Our team consists of retail and technical experts to ensure solutions are sound and relevant. This allows us to provide the highest quality of service to top retailers worldwide.
Spencer Technologies Company Profile
Generally speaking, Spencer Technologies provides IT networking and point of sale configuration solutions to restaurants, retailers, and hospitality companies in the United States, Canada, Latin America, and Europe. Services offered by Spencer Technologies include the following: configure/stage/depot, rollout and deployment, on-site and break-fix maintenance, project management, voice/data/video fiber cabling installation, telephony/converged systems, and payment terminal installation/configuration/support services.
The company provides technology solutions for retail and restaurant point of sale equipment as well as digital signage systems. It serves retail and multi-site organizations, department stores, discount stores, drug stores, food service, traffic counting, health care, and hospitals, schools and universities, hotels, and resorts, entertainment and government.
Encompassing over 45 years of corporate expertise, Spencer Technologies has grown to be a leading provider of end-to-end IT lifecycle solutions for all types of major corporations in the retail market such as; specialty stores and department stores to DIY and restaurants. The Spencer Technologies team is comprised of retail and technical experts to ensure solutions are sound and relevant allowing us to deliver the highest quality of service to top retailers all over the world.
More importantly, we set the standard for experience, technical expertise, unparalleled customer service, and absolute consistency and dependability.
Offices, Partnerships, & Solutions
In the United States Spencer Technologies has its offices in the following cities listed below with their addresses:
Massachusetts (Corporate Headquarters)
102 Otis St. Northborough, MA 01532-2415
P: +1 508 595 9496
F: +1 508 595 9798
700 Taylor Road Suite120, Gahanna, OH 43230
311 South Royal Oaks Blvd, Suite 130, Franklin, TN 37064
P: 615 790 6781
4250 Concord Rd #2, Memphis, TN 38118
P: 901 345 5509
Quality Way Dover, New Hampshire 03820
P: 603 516 1701
Toll Free: 800 767 2554,
Spencer Technologies also has international offices in the United Kingdom, Canada, and Mexico.
Suite F, Sheffield Business Centre Europa Link. Sheffield S9 1XZ UK
P: +44 (0)3333 449911
F: +44 (0)3333 449922
Units 5-6 Lonlas Business Park Lonlas, Neath Swansea SA10 6SN UK
P: +44 (0)3333 449921
F: +44 (0)3333 449922
2283 Argentina Road Unit 11 Mississauga, ON L5N 5Z2 CA
P: 905 670 2008
Masaryk 111 Piso 1, Col. Polanco Sección. México, D.F., 11560
P: +52(55) 3300 5838
Our team is comprised of retail and technical experts to ensure solutions are sound and relevant which allow us to provide services to top retailers of all specialties. The team is knowledgeable and up to date with the latest trends in retail and technology.
Partner Tech USA
With a new agreement with Partner Tech USA, Spencer Technologies can promote and resell Partner Tech USA point of sale, mobile, ESL and Digital Signage solutions. Spencer Tech personnel will also be trained to be a repair center in the next several months.
Partner Tech has been devoted to the designing and manufacturing of POS products for over 30 years. Products provided by Partner Tech include a wide range of reliable, cost-effective All-in-One touch terminals, mobile solutions, thermal printers, pole displays, electronic shelf label, and digital signage LCD. Partner Tech designs and manufactures products specifically for retail and hospitality environments. Being an original manufacturer, Partner Tech provides clients with custom tailored products and solutions that fulfill their needs precisely. Today, Partner Tech USA has built over 100 POS solutions for OEM, Private label and Proprietary solutions.
Spencer Technologies Joins CountWise Partner Program
Spencer Technologies has partnered with CountWise, LLC a leader in people counting technology. The partnership will provide CountWise customers with 20 years of experience in installing, cabling and servicing people counting systems. This will insure timely and accurate rollouts and expert service of the CountWise solutions to the retail, transportation, banking and some government sectors.
CountWise is a rapidly expanding high technology company headquartered in Florida with an office in London. CountWise is an innovative company that brings the latest people counting technology to organizations worldwide. It was the pioneer company to introduce a video-based system for multi-lane Queue Management. They provide the necessary tools to measure, monitor and improve customer service and operational efficiency.
Spencer Technology has partnered with CountWise to benefit from its expertise and to help improve our efficiency in providing services.
Solutions Provided by Spencer Technologies
Spencer technologies can help you with managing large or small IT and network projects. Our designed site survey isolates variables and helps minimize surprises during the actual installation. Our project managers can use their vast experience to make sure your projects go off smoothly and efficiently.
POS Installation and POS Rollouts
We have well trained in-house technicians located throughout the United States, Latin America, Europe, and Canada to carry out every aspect of your POS deployment. Our knowledgeable and experienced project managers provide a single point of contact during the entire POS rollout; be it for a single POS installation or thousands of devices. With over 40 years of experience in retail point-of-sale technology, we ensure that you get the best service.
We combine our installation experience with advanced IT equipment to enable restaurants to function efficiently. Everything from point-of-sale hardware & software to the back office computer servers is designed to provide our clients with premier POS services. From a small local bar to multi-site franchised fast-food chains, we have the tailored solution for your POS needs. Our technicians, who work out of 5 locations throughout the United States and Canada, are well trained and well equipped to ensure they are up to date on all aspects of your POS project. Our technicians will work closely with you to ensure the best customer service.
Spencer Interactive is a division of Spencer Technologies which mainly focuses on design, implementation, and support of digital signage and interactive media solutions. This expanded knowledge base coupled with our core competence values allows us to be your one-stop provider in the integration of all retail technology solutions.
24/7 Customer Support
We provide a 24/7 customer support that gives you the chance to work without worry. There will always be someone there to answer your questions and solve any issues that may arise. With over 300 technicians on the road at all times, we’re only a phone call away and you can contact us for any information.
At Spencer Technologies, we give the best service and expertise to make sure all of your equipment is installed, running and maintained correctly for the long haul. Our team of skilled technicians is always available to help.
Global Expansion Solutions
We now cover more corners of the globe than ever before. If you’re looking to expand into the international market, we are able to provide Global Store solutions from our offices in four cities in the United States, offices in Canada, Mexico, and the United Kingdom, and plans for further expansion. We have also expanded our depot capacity and further developed our automated scheduling tools.
Spencer Technologies Headquarters Information
Our headquarters are located in Northborough, Massachusetts. We also have additional branches in the United States, Canada, Latin America, and Europe as stated above.
102 Otis St., Northborough, MA 01532-2415
P: +1 508 595 9496
F: +1 508 595 9798
Since the company’s inception in 1972, Spencer Technologies has grown to become a global company with over 400 employees and 200 technicians throughout the United States, Canada, Latin America, and Europe. For over 45 years, our focus has been in supporting retail stores and multi-site organizations deliver innovative solutions through technology. We are the leading provider of end-to-end IT lifecycle solutions for all types of organizations. We have tailored solutions for small, medium, and large organizations alike.
With our skills and expertise, we help organizations to streamline and automate their services. This increases their efficiency and ensures that they are able to deliver their services effectively and seamlessly. Our ability to deliver unique solutions has attracted the attention of other companies leading to partnerships that are beneficial to all involved parties.
Our reputation as a leader in the industry has spread worldwide. Increased opportunities all over the world have prompted us to expand in the United States and beyond her borders. We have opened more branches to ensure that we meet the demands of our increasing clients all over the world. We have also partnered with other companies in the industry to provide other related services.