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HEB grocery stores are a favorite among people in the Southwest because of their friendly customer service and quality products. The company is Texas owned and operated, so it is no surprise that the HEB headquarters are located in San Antonio. You can find out the address for the main HEB office in this article. We will also show you how to contact that office or speak to HEB customer service.
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Where is the HEB Corporate Office?
HEB Headquarters Address: HEB Headquarters,
646 S Flores St,
San Antonio, TX 78204
HEB Headquarters Phone Number: (210) 938-8000
HEB Headquarters Website: www.heb.com/static-page/article-template/Our-Company
HEB Headquarters Executives
In addition to their Texan grocery stores, HEB has a subsidiary that operates in Mexico and a chain of Central Market bakery and delis. The HEB company is mostly controlled by these executives:
| President | Scott McClelland |
| Vice President | Craig Boyan |
| CEO | Charles C. Butt |
| CFO | Martin Otto |
How to Complain to HEB Corporate Headquarters
You can complain to the corporate office by calling 210-938-8000. If you would like to call customer service and file your complaint with them, you can reach them at 1 (800) 432-3113 between 8 AM and 5 PM. They can also be reached by filling out an online contact form.
HEB Resources
If you would like to talk to HEB customer support, use one of these contract methods to speak to them.
HEB Website: www.heb.com
HEB Contact Page: www.heb.com/static-page/contact-us
HEB Facebook Page: facebook.com/heb
HEB Twitter Page: twitter.com/heb
Main Competitors
Walmart
Walmart is one of H-E-B’s biggest competitors, offering a vast selection of groceries, household essentials, and general merchandise at competitive prices. With thousands of locations across the U.S. and a strong online presence, Walmart attracts budget-conscious shoppers looking for convenience and low prices. Their ability to leverage economies of scale and offer aggressive pricing strategies makes them a formidable rival in the grocery sector.
Kroger
Kroger operates a vast network of grocery stores under multiple brand names across the U.S. With a focus on private-label products, digital shopping options, and loyalty rewards, Kroger competes directly with H-E-B in both pricing and customer experience. The company’s investment in technology, such as online ordering and automated fulfillment centers, keeps it competitive in the rapidly evolving grocery market.
Albertsons
Albertsons, which owns multiple grocery chains like Safeway and Vons, is another major player in the industry. With a strong presence in various states, it competes with H-E-B in terms of fresh produce, private-label goods, and digital shopping services. Their Just for U loyalty program and delivery partnerships help retain customers in an increasingly competitive grocery landscape.
Publix
Although primarily based in the Southeast, Publix is a strong competitor to H-E-B in terms of quality, customer service, and store-brand products. Like H-E-B, Publix has a reputation for excellent fresh food offerings, clean stores, and a strong community presence. Its employee-owned model and commitment to customer satisfaction make it a preferred choice in the regions it serves.
Aldi
Aldi challenges H-E-B by offering a no-frills, cost-effective shopping experience. The German-based chain has expanded rapidly in the U.S. with its private-label focus and minimalist store layouts. Aldi’s ability to provide low prices through limited inventory and streamlined operations appeals to budget-conscious shoppers who might otherwise turn to H-E-B for affordable groceries.
Costco
Costco’s bulk-buying model appeals to families and businesses looking for value and quality. While it operates differently from traditional grocery stores, its low-cost, high-volume approach makes it a competitor, especially for shoppers looking to stock up on essentials. H-E-B competes with Costco through its own warehouse-style offerings and value-packed promotions.
Target
Target has expanded its grocery offerings in recent years, making it a growing competitor to H-E-B. While it may not have the same extensive fresh food selection, Target attracts shoppers with its mix of groceries, household goods, and general merchandise under one roof. Its focus on private-label brands and digital shopping options also enhances its appeal.
Each of these competitors brings a unique strength to the grocery industry, but H-E-B continues to stand out through its emphasis on fresh, high-quality products, strong community engagement, and a loyal customer base in Texas.
Do you ever shop at HEB? Write a comment below to let us know what you think of the store!