DoorDash Headquarters Information

Written by Sam R. in Restaurants

Doordash Driver Delivering Food to a Doordash customer

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DoorDash is a leading food delivery platform that connects customers with local restaurants and businesses. With a strong emphasis on convenience and technology, DoorDash has revolutionized the food delivery experience for customers, merchants, and drivers (known as Dashers). Here’s everything you need to know about DoorDash’s headquarters, leadership, and how to contact the company.

Where is the DoorDash Corporate Office?

DoorDash’s corporate headquarters is located in the tech hub of San Francisco, California.

  • Address:
    303 2nd Street, Suite 800,
    San Francisco, CA 94107,
    United States.
  • Phone Number:
    (855) 973-1040 (general inquiries).
  • Office Highlights:
    The office reflects DoorDash’s commitment to innovation, featuring open spaces for collaboration and state-of-the-art technology to support the company’s mission.

DoorDash Headquarters Executives

The leadership team at DoorDash is dedicated to advancing the company’s mission of empowering local economies:

  • Tony Xu – Co-Founder & Chief Executive Officer
    Tony Xu co-founded DoorDash in 2013 and has led the company to become one of the top food delivery services in the world.
  • Prabir Adarkar – Chief Financial Officer
    Prabir oversees the financial strategy, ensuring DoorDash’s growth and sustainability.
  • Stanley Tang – Co-Founder & Chief Product Officer
    Tang focuses on product innovation and improving the customer experience.
  • Andy Fang – Co-Founder & Chief Technology Officer
    Fang spearheads technological advancements that drive DoorDash’s platform efficiency.

How Customers Can Contact DoorDash

DoorDash offers multiple ways for customers to get in touch, whether for order issues, account concerns, or general inquiries:

  • Customer Support via App or Website:
    • Navigate to the “Help” section in the DoorDash app or website.
    • Select the issue category, such as a problem with an order, account, or payment.
    • Follow prompts to submit your inquiry or request live support.
  • Phone Support for Customers:
    Call DoorDash customer service at (855) 973-1040. Representatives are available 24/7 to assist with order-related issues or other concerns.
  • Email Support:
    For non-urgent inquiries, email [email protected].
  • Online Help Center:
    Visit the DoorDash Help Center for FAQs and self-service resources.

How Drivers (Dashers) Can Contact DoorDash

DoorDash provides tailored support options for Dashers to address payment issues, delivery concerns, or account-related questions:

  • Dasher Support via App:
    • Open the Dasher app and tap on the “Help” tab.
    • Select the specific issue or question, such as earnings, deliveries, or app troubleshooting.
    • Submit a ticket or chat with a support representative.
  • Dasher Direct Line:
    Call (855) 431-0459 for direct Dasher support. This number is exclusively for active drivers.
  • Email Support for Dashers:
    Send inquiries to [email protected] for non-urgent matters.
  • Dasher Help Center:
    Access the Dasher Help Center for step-by-step guides and answers to common questions.
  • In-Person Support:
    Some cities offer DoorDash support hubs (or Greenlight Hubs), where Dashers can get assistance in person. Check your local resources for availability.

DoorDash Resources

Here are additional resources for customers, drivers, and merchants to explore DoorDash’s services:

Formation and Historical Highlights of DoorDash

DoorDash has quickly risen to become one of the most popular delivery platforms in the United States and beyond:

  • Founding:
    DoorDash was founded in 2013 by Tony Xu, Stanley Tang, Andy Fang, and Evan Moore while they were students at Stanford University. The company began as “Palo Alto Delivery” before rebranding as DoorDash.
  • Expansion:
    DoorDash has since expanded to serve over 7,000 cities across the United States, Canada, Australia, Japan, and Germany.
  • Key Milestones:
    • 2018: DoorDash surpassed Uber Eats in market share in the U.S.
    • 2020: DoorDash went public via IPO, raising $3.4 billion in one of the year’s largest initial public offerings.
    • 2021: DoorDash acquired Finnish delivery service Wolt, further expanding its global footprint.
  • Innovations:
    DoorDash continues to innovate with features like DashPass, a subscription for free deliveries, and Project DASH, which donates surplus food to communities in need.

Fun Facts About DoorDash

  • DashPass Popularity: Over 10 million subscribers enjoy benefits like free delivery and reduced service fees.
  • Project DASH Impact: Since its launch, Project DASH has rescued over 25 million pounds of food to combat food insecurity.
  • Market Leader: DoorDash holds a dominant market share in the U.S. food delivery industry, at over 50%.

DoorDash remains a dynamic company at the intersection of technology and logistics, dedicated to connecting people with their favorite foods and empowering local businesses.

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