Grubhub’s headquarters is in Chicago, Illinois, where the company keeps its main corporate office and general contact line for business-related inquiries. For customer support, order problems, account questions, and driver concerns, Grubhub usually directs people to the most relevant support channel instead of the main office number.
As one of the leading food delivery platforms in the United States, Grubhub connects customers with local restaurants and offers separate contact paths for customers, delivery partners, restaurant partners, job seekers, and media inquiries. That makes it useful to know which office or department fits your need before reaching out.
Grubhub Headquarters Quick Facts
- Corporate office address: 111 W. Washington Street, Suite 2100, Chicago, IL 60602, United States
- Main phone number: (877) 585-7878
- Headquarters city: Chicago, Illinois
- Official website: Grubhub
- Help Center: Grubhub Help Center
How to Contact Grubhub
The best contact path depends on what you need help with. For most order questions, account problems, and refund issues, the app or help center is the quickest starting point. For broader corporate matters, the Chicago headquarters line can help route calls.
Customer support
- Use the app or website help section: Best for order status, missing items, refunds, and delivery issues.
- Phone: Call (877) 585-7878 for customer support.
- Email: [email protected] for non-urgent matters.
- Help Center: Use the official support library for common issues and account guidance.
Driver support
- Driver phone line: (866) 834-3963 for active delivery partners.
- Email: [email protected] for non-urgent driver concerns.
- Driver Help Center: Best for app troubleshooting, payment questions, delivery steps, and account help.
Restaurant and business inquiries
- Restaurant partnerships: Use the official restaurant partnership page on the Grubhub website.
- General corporate questions: The main office line can help direct non-support inquiries.
Which Grubhub Contact Path Fits Your Issue?
| Issue | Best contact path |
|---|---|
| Missing item, late delivery, refund, or order problem | App or website support |
| Driver payout, delivery workflow, or driver account issue | Driver support line or Driver Help Center |
| Restaurant partnership or onboarding question | Restaurant business contact path |
| General corporate question | Main headquarters line |
| Non-urgent written request | Relevant support email |
Executive Leadership Snapshot
Grubhub’s leadership team focuses on operations, corporate affairs, and company direction. Publicly listed executives include:
- Howard Migdal — Chief Executive Officer
- Eric Ferguson — Chief Operating Officer
- Devry Boughner Vorwerk — Chief Corporate Affairs Officer
- CFO position: vacant in the latest updates provided
This leadership structure reflects a company centered on delivery operations, restaurant relationships, and public-facing communications.
What Grubhub Does
Grubhub is an online food delivery platform that connects customers to local restaurants. Its platform supports ordering, delivery tracking, and driver coordination, with service built around food delivery rather than a broad retail marketplace.
Grubhub is often compared with platforms such as DoorDash, Uber Eats, and Instacart. Each operates differently, but all serve customers looking for on-demand delivery options.
Company Background
Grubhub was founded in 2004 in Chicago by Matt Maloney and Mike Evans. Early growth came from its goal of making restaurant menus and ordering easier to access online. The company later merged with Seamless in 2013, went public in 2014 under the ticker symbol GRUB, and was acquired by Just Eat Takeaway in 2021.
Over time, Grubhub added features like pre-ordering, delivery tracking, and Grubhub+, its subscription service with delivery-related perks. Those additions helped the platform stay competitive as food delivery demand expanded.
Official Resources
- Main website: grubhub.com
- Customer help: Help Center
- Driver help: Grubhub for Drivers support portal
- Careers: Grubhub Careers page
- Restaurant partnership info: Grubhub for Restaurants
Grubhub’s official social channels on X, Facebook, and Instagram can also be useful for public updates, but they work best as secondary contact paths rather than the main route for account-specific help.
Practical Contact Escalation Tips
If a problem is urgent, start with the channel tied to your account type: customers should use customer support, and drivers should use the driver support line or app-based help. That usually gets the issue routed faster than a general corporate inquiry.
If you have not received a response, keep your order number, account details, timestamps, and any screenshots ready before reaching out again. For billing disputes or payment questions, written support through the relevant channel is often easier to track than a phone call.
Frequently Asked Questions
Where is Grubhub headquartered?
Grubhub is headquartered at 111 W. Washington Street, Suite 2100, Chicago, IL 60602, United States.
What is Grubhub’s phone number?
The main phone number listed for general inquiries is (877) 585-7878.
How do I contact Grubhub customer support?
The fastest option is the Help or Support section in the Grubhub app or website. You can also call (877) 585-7878 or email [email protected] for non-urgent matters.
How do Grubhub drivers contact support?
Active drivers can call (866) 834-3963, use the driver app, or contact [email protected] for non-urgent issues.
Who owns Grubhub?
Grubhub was acquired by Just Eat Takeaway in 2021.
Does Grubhub have careers and partnership pages?
Yes. Grubhub maintains official resources for careers and restaurant partnerships on its website.