BI-LO Headquarters Information


BI-LO is a supermarket chain owned by Southeastern Grocers. As of October 2015, the company operates 164 supermarkets under the BI-LO brand in South Carolina, North Carolina, and Georgia. You probably shopped at BI-LO before, so today we will focus on the BI-LO headquarters information, contact options, and corporate details.

Where is the BI-LO Corporate Office?

The BI-LO headquarters are now in Jacksonville, Florida, United States

BI-LO Headquarters Address: 8928 Prominence Parkway Building 200, Jacksonville, FL 32256, United States; for customer support write them a letter at PO Box Jacksonville, FL 32203-0297.

BI-LO Headquarters Phone Number: Call +1 904-783-5000 to reach the headquarters for BI-LO; call the Corporate Communications department at (904) 370-6029 for media/press inquiries; call (800) 768-4438 for customer service.

BI-LO Headquarters Email: We didn’t find a direct BI-LO corporate headquarters email, but use this email address for media inquiries: [email protected]. Also, use this Contact Form for customer support.

BI-LO Headquarters Website: The official BI-LO website doesn’t contain a lot of corporate information, but you will find some details if you browse the website carefully.

BI-LO Headquarters Executives

Southeastern Grocers, LLC, is the parent company BI-LO, therefore BI-LO is supervised by Southeastern Grocers’ Board of Directors.

  • BI-LO President, Chief Executive Officer: Ian McLeod

How to Complain to BI-LO Corporate Headquarters

The company is open to feedback and communication, so you have plenty of means to use to send them your questions, feedback, or complaints:

  • Use this Customer Experience Survey to tell BI-LO your thoughts and concerns.
  • Use the Contact Form mentioned above to explain your issues or send them feedback.
  • Use the customer service phone number we already displayed above.
  • If you want to get answers to your questions, use this Help Center.
  • Use social media – their Facebook page shows the “Typically replies within an hour” badge.

BI-LO Resources

For more corporate details about BI-LO, you should check the parent company’s website. The About Us page offer supplementary information as well. If you want to become a vendor for BI-LO, check this Vendors’ page for the application and business-related information.

BI-LO Website

BI-LO Facebook Page

BI-LO Twitter Page

Did you ever have to complain to the BI-LO headquarters? How did customer support treat you? Share your stories with us below!

Sam R.

Written by Sam R, Corporate Logistics Analyst. Sam has spent 10 years tracking retail supply chains and gig-economy shifts.

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