Zippy’s is a long-running Hawaii restaurant chain known for local comfort food, including chili, saimin, and plate lunches. Since 1966, it has been a familiar name for residents and visitors who want a casual meal with a distinctly local feel.
If you need the corporate office, the main headquarters is in Honolulu and the official contact page is the best place to start for current phone numbers and inquiry forms. The sections that follow also cover leadership, careers, company background, and the most useful ways to route a question to the right place.
Headquarters quick facts
| Item | Details |
|---|---|
| Company | Zippy’s, operated under FCH Enterprises |
| Headquarters | Honolulu, Hawaii |
| Address | 1765 S King St, Honolulu, HI 96826, USA |
| Official website | zippys.com |
| Official contact page | Zippy’s Contact Page |
| Careers page | Zippy’s Careers |
Zippy’s corporate offices operate under FCH Enterprises, which also includes related businesses such as Napoleon’s Bakery and Food Solutions International.
How to contact Zippy’s
The most reliable starting point is the official contact page. It is the best written record path for customer service questions, general corporate inquiries, and location-specific concerns.
Official primary contact path
- Official contact page: Use the Zippy’s Contact Page for current phone numbers and contact forms.
- Location-specific help: Check the Locations Page if your issue is tied to a specific restaurant.
- News and updates: The News & Press page is useful for official announcements.
What each contact route is best for
| Issue type | Best contact path | Why it helps |
|---|---|---|
| General customer service | Official contact page | Routes your request through the company’s current support process. |
| Complaint about a visit | Contact page or the specific restaurant | Lets the team review the location, timing, and order details directly. |
| Refund request | Location first, then contact page if needed | Store-level staff are usually best positioned to verify the transaction. |
| Lost item | The restaurant location | Most lost-and-found issues are handled at the store level. |
| Employment questions | Careers page | Directs applicants to current openings and application steps. |
| Press or company news | News & Press page | Useful for official announcements and public-facing updates. |
Escalation ladder when the first contact does not solve it
- Step 1: Submit your issue through the official contact page and keep the confirmation or ticket details.
- Step 2: If the issue is tied to one store, contact that specific location directly and reference the original complaint.
- Step 3: If you still need follow-up, reply with the same order number, date, time, and screenshots so the next review has a complete record.
What to have ready before contacting them again
- Receipt or order number
- Restaurant location
- Date and approximate time of visit
- Amount charged, if relevant
- Photos or screenshots
- Previous ticket or contact reference
Leadership snapshot
Zippy’s operates within FCH Enterprises, so leadership can overlap with other parts of the company. Publicly referenced leadership has included Paul Yokota as president of FCH Enterprises, though titles and responsibilities can change over time.
For the most current leadership and company structure details, the official About Zippy’s page is the best place to check.
What Zippy’s does
Zippy’s is best known for Hawaii-style comfort food served in a casual restaurant setting. Signature menu items mentioned publicly include chili, saimin, spam musubi, and plate lunches.
Many locations also include Napoleon’s Bakery, which adds pastries, donuts, malasadas, custom cakes, and other sweet items to the mix. That combination makes Zippy’s part restaurant and part neighborhood bakery stop for many customers.
Common menu and brand highlights
- Chili: A signature item and one of the chain’s best-known foods.
- Saimin: A classic local noodle soup served at many locations.
- Plate lunches: A standard Hawaii comfort-food option.
- Napoleon’s Bakery: Often paired with the restaurant side for pastries and desserts.
Short history of the brand
Zippy’s was founded in 1966 by brothers Francis and Charles Higa, who opened the first restaurant in Honolulu’s McCully neighborhood on Oahu. The idea was simple: serve quick, tasty meals built around local favorites.
Over time, the chain expanded across Hawaii and now has more than 20 locations on Oahu, Maui, and the Big Island. The company has also discussed plans for a first mainland location in Las Vegas, Nevada.
The brand’s connection to Hawaii remains central to its identity, including its role in local events and charity partnerships.
Careers and hiring
Zippy’s offers restaurant and corporate opportunities under the broader FCH Enterprises umbrella. Restaurant jobs can include cashier, cook, shift leader, and manager roles, while corporate openings may appear in marketing, finance, human resources, and related functions.
Start with the official careers page for current listings. Some restaurant locations may also accept paper applications in person.
Practical job search tips
- Check the careers page regularly for new openings.
- Review location-specific postings if you want work at a particular restaurant.
- Have a resume ready for corporate roles and management positions.
- Ask a restaurant manager about in-person application options when available.
Official resources and updates
If you want company news, menu updates, or public announcements, these official channels are the most useful starting points:
- Official website
- News & Press
- Locations
- Contact
- Careers
Related company context
Zippy’s sits in the wider food-service space, where regional chains often balance local identity with familiar menu staples. Readers who compare restaurant brands may also find it useful to look at Chick-fil-A headquarters information for a national restaurant model, or Roche Brothers headquarters information for a grocery-and-prepared-foods format. For a different food-service corporate structure, Cencora headquarters information shows how a large distribution company organizes its public contacts.
Frequently asked questions
Where is Zippy’s headquarters?
Zippy’s headquarters is in Honolulu, Hawaii, at 1765 S King St, Honolulu, HI 96826, USA.
What is the best way to contact Zippy’s?
The official contact page is the best place to start because it provides current phone numbers and inquiry forms.
Does Zippy’s have a careers page?
Yes. The official careers page lists current openings and is the best starting point for restaurant and corporate job searches.
Does Zippy’s offer headquarters tours?
No public corporate office tours are offered.
What company owns Zippy’s?
Zippy’s corporate offices operate under FCH Enterprises.
What are Zippy’s most famous foods?
Zippy’s is especially known for chili, saimin, plate lunches, and bakery items from Napoleon’s Bakery.