Uber Eats is part of Uber Technologies, Inc., and its corporate headquarters is in San Francisco, California. For most people, the fastest way to get help is through the app or the official help center rather than a general phone line.
If you are looking for the main office address, support routes for customers, drivers, or restaurants, or a quick executive snapshot, the details here keep the most useful information in one place. You can also use the official contact paths to reach the right department for order issues, account problems, partner support, or general company information.
Uber Eats sits in a competitive delivery space alongside services such as DoorDash, Grubhub, and Instacart, but the best route for help with Uber Eats is still usually its app-based support tools.
Uber Eats headquarters quick facts
- Parent company: Uber Technologies, Inc.
- Corporate headquarters: 1515 3rd Street, San Francisco, CA 94158, United States
- Main support route: In-app Help Center
- Best help resource: Uber Eats Help Page
- Customer support phone number: Uber Eats does not list a general customer service phone number for routine inquiries
- Driver support: Available through the Uber Driver App
- Restaurant support: Available through the Restaurant Dashboard and partner support tools
How to contact Uber Eats
Uber Eats uses department-specific support tools, which is helpful when you need an answer tied to an order, a delivery, a payment issue, or a restaurant account. The right contact path depends on who you are and what kind of help you need.
For customers
- In-app Help Center: Open the Uber Eats app, tap your profile picture, and select Help to browse topics or submit a support request about a recent order.
- Live chat: Use the in-app chat option when you need faster assistance with an order or account issue.
- Online Help Center: The Uber Eats Help Page provides FAQs, troubleshooting, and guided support options.
For drivers
- Uber Driver App support: Open the app and use the Help section for delivery, payment, and account questions.
- 24/7 driver support line: Active drivers can access phone support through the Driver App.
- Greenlight Hubs: In-person support is available at Uber Greenlight Hub locations for select driver issues.
- Driver Help Page: The Uber Driver Help Page covers common account, earnings, and delivery topics.
For restaurants
- Restaurant Dashboard: Best for menu updates, order management, and performance tracking.
- Restaurant support email: [email protected] is listed for restaurant assistance.
For social media outreach
- X: Uber Eats on X
- Facebook: Uber Eats on Facebook
Social channels can be useful for public visibility, but app-based support is usually the most effective route for account-specific or order-specific issues.
Which contact path is best for each issue?
| Issue | Best contact path |
|---|---|
| Missing items, wrong order, refund request | In-app Help Center |
| App login, payment, or account problem | Uber Eats Help Page or in-app support |
| Delivery driver payout or delivery troubleshooting | Uber Driver App support |
| Restaurant menu, tablet, or dashboard issues | Restaurant Dashboard or restaurant support tools |
| Media request or public company question | Official company contact and newsroom channels |
| General corporate address lookup | Uber Technologies, Inc. headquarters in San Francisco |
Uber Eats leadership snapshot
Uber Eats operates under the broader Uber leadership team. The executives below are the names tied to the company in the supported material.
- Dara Khosrowshahi — CEO of Uber Technologies, Inc. and overall leader of Uber operations, including Uber Eats
- Pierre-Dimitri Gore-Coty — Senior Vice President of Delivery, overseeing delivery strategy and expansion
- Susan Anderson — Regional General Manager focused on operations and customer experience in various regions
What Uber Eats does
Uber Eats is a food delivery platform that connects customers with local restaurants and delivery drivers. People use it to place meal orders through the app or website, and drivers handle pickup and delivery.
The platform also supports restaurants and delivery partners through separate tools. For restaurants, that includes menu management and order tracking. For drivers, it includes earnings information, support resources, and delivery assistance.
Uber Eats generates revenue through delivery fees, service fees, and restaurant commissions. Its business is built around connecting three groups: customers, restaurants, and delivery drivers.
Key business areas and resources
- Customer orders: Food delivery, refunds, account support, and app help
- Driver support: Earnings, delivery troubleshooting, and account access
- Restaurant partner tools: Dashboard access, menu updates, and order management
- Official help center: Best place for guided support and troubleshooting
Uber Eats history and background
Uber Eats launched in 2014 as Uber’s entry into food delivery. It began as UberFRESH in Los Angeles and later rebranded as Uber Eats in 2015.
By 2016, Uber Eats had become a standalone app. In 2019, the platform added Pickup and expanded to more than 6,000 cities worldwide. Demand surged again in 2020 as contactless delivery became more important for many customers.
The service has continued to evolve with new recommendation tools and partner-facing features, while staying centered on fast restaurant delivery and broad local availability.
Helpful official resources
- Uber Eats Help Page: FAQs, support paths, and troubleshooting
- Uber Driver Help Page: Driver-specific support and account help
- Restaurant Dashboard: Partner tools for restaurants
- In-app support: Best for recent orders and account issues
Competitor context
Uber Eats competes with delivery platforms that have different strengths and market positions. DoorDash is especially strong across many U.S. suburban and smaller-market areas.
Grubhub remains a long-running option with a wide restaurant selection and subscription perks for frequent users.
Instacart is best known for grocery delivery, but it also overlaps with restaurant delivery in select markets.
Frequently asked questions
Where is Uber Eats headquartered?
Uber Eats operates under Uber Technologies, Inc., which is headquartered at 1515 3rd Street, San Francisco, CA 94158, United States.
Does Uber Eats have a general customer service phone number?
Uber Eats does not list a general customer service phone number for routine customer inquiries. The app and help center are the primary support routes.
How do drivers contact Uber Eats support?
Drivers should use the Uber Driver App, where they can access Help, phone support, and other driver-specific resources.
How do restaurants contact Uber Eats?
Restaurants can use the Restaurant Dashboard and may also contact [email protected] for partner support.
Who runs Uber Eats?
Uber Eats operates under Uber Technologies, Inc. and is led by Uber’s executive team, including Dara Khosrowshahi and Pierre-Dimitri Gore-Coty.
What is the best way to get help with a refund or missing order?
The in-app Help Center is the best place to start because it links your request to the specific order in question.
Uber Eats remains one of the most widely used food delivery platforms because it connects customers, drivers, and restaurants through a single system. For headquarters details, the San Francisco office address is the key corporate reference, while the app-based support tools are the best route for day-to-day help.