Tim Hortons Headquarters Information


Tim Hortons

Tim Hortons is a Canadian multinational fast-food restaurant chain famous for its premium coffee, freshly baked donuts, and signature “Timbits.” Founded in 1964 in Hamilton, Ontario, Tim Hortons has grown into one of Canada’s most cherished brands and continues to expand its presence around the globe.

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Below, you’ll find key Tim Hortons headquarters contact information, highlights from the company’s history, career opportunities, and additional resources for anyone looking to connect with or learn more about this coffee and donut institution.


Tim Hortons Origin Story

Founder & Early Days

Tim Hortons was founded in 1964 by Canadian hockey legend Tim Horton and co-founder Jim Charade. The first restaurant opened on Ottawa Street in Hamilton, Ontario, serving premium coffee and baked goods—a combination that quickly captured the hearts (and taste buds) of locals.

In 1967, entrepreneur Ron Joyce joined the business, eventually taking over the franchise and guiding its rapid expansion throughout Canada. Over time, Tim Hortons introduced menu staples like the “Double Double” (coffee with two creams and two sugars) and bite-sized donut “Timbits,” solidifying its place in Canadian culture.

Today, Tim Hortons is part of Restaurant Brands International (RBI)—which also includes brands like Burger King and Popeyes. Despite its global growth, Tim Hortons remains closely tied to its Canadian roots, focusing on friendly service and consistently great coffee.


Interesting Facts About Tim Hortons

  • Timbits: First introduced in 1976, these bite-sized donut holes have become iconic for Tim Hortons fans.
  • “Double Double”: A classic Tim Hortons coffee order featuring two creams and two sugars.
  • Beyond Donuts: Although known for coffee and donuts, Tim Hortons also offers a variety of sandwiches, wraps, soups, and specialty beverages.
  • Global Reach: With thousands of locations in Canada, the United States, and around the world, Tim Hortons continues to broaden its international footprint.
  • Tim Hortons Foundation Camps: The company supports youth development through its foundation, offering camp experiences to help young people from disadvantaged circumstances.

For more background on the company’s history, visit the Official Tim Hortons Website or check out Tim Hortons on Wikipedia.


Exploring Tim Hortons Headquarters

Where Is the Tim Hortons Headquarters?

Tim Hortons is headquartered in Toronto, Ontario, under the umbrella of Restaurant Brands International. From this central office, the leadership team directs marketing, franchise operations, product innovation, and brand strategy for Tim Hortons worldwide.

Address:

130 King St. West, Suite 300
Toronto, Ontario M5X 1E1
Canada

Phone Number: +1 (905) 845-6511

Official Tim Hortons Website:
https://www.timhortons.com/

Restaurant Brands International Website:
https://www.rbi.com/

Tour the Headquarters

Tim Hortons does not routinely offer public tours of its corporate office. However, you can experience the brand’s culture at any of its restaurant locations, where friendly service, fresh coffee, and delicious baked goods have become the norm. For brand news or official statements, follow:


Leadership at Tim Hortons

Tim Hortons Executives

Because Tim Hortons is part of Restaurant Brands International, its executive leadership team often shares responsibilities across RBI’s other brands (Burger King, Popeyes, and Firehouse Subs). Key leaders include:

  • Chief Executive Officer (Restaurant Brands International): José Cil
  • President, Tim Hortons: (Role may change; see RBI Leadership for the latest info.)

Leadership Philosophy

From its beginnings, Tim Hortons has focused on three core values:

  1. Quality: Using premium coffee beans and fresh ingredients to ensure top-notch taste.
  2. Community Connection: Fostering a welcoming atmosphere and supporting neighborhoods through local initiatives and charitable programs like the Tim Hortons Foundation Camps.
  3. Consistency: Delivering the same friendly service and quality menu items across all locations, so customers know exactly what to expect.

Tim Hortons Careers & Opportunities

How to Find Open Positions

Tim Hortons offers both restaurant-level and corporate roles:

  • Restaurant Positions: These include baristas/cashiers, bakers, shift supervisors, and restaurant managers. Openings are often posted on local job boards or on the official website.
  • Corporate Positions: As part of Restaurant Brands International, corporate roles (marketing, finance, human resources, etc.) typically appear on the RBI Careers Page or occasionally on Tim Hortons’ Careers Page.

How to Apply

  • Online: Visit the Tim Hortons Careers Page to view current vacancies in your region. You can also check RBI’s Careers Portal for corporate listings.
  • In-Person: Many Tim Hortons locations accept paper applications. Ask for an application form at the counter.
  • Job Boards: Check Indeed, LinkedIn, and other popular job platforms for up-to-date postings.

Internal Promotions & Managerial Roles

Tim Hortons supports internal advancement, helping team members progress from entry-level roles to managerial positions. Many franchise owners and senior leaders started off in restaurant roles, reflecting the brand’s commitment to career development.

Employee Benefits

While benefits vary by location and franchise owner, they may include:

  • Competitive hourly wages or salaries
  • Flexible scheduling
  • Paid training and development programs
  • Meal or beverage discounts
  • Health, dental, and vision plans (for qualifying positions)
  • Opportunities for advancement

For the most accurate and current benefits information, inquire with the specific franchise location or the corporate HR team during the application process.


How to Contact Tim Hortons

How to Issue a Complaint or Provide Feedback

Tim Hortons values customer input. If you have a concern or a suggestion, there are several ways to reach out:

For issues specific to a certain store, you can often find the direct phone number for that location using the Tim Hortons Restaurant Locator.

Common Support FAQs

  1. Lost an item?
    Contact the restaurant directly. Each location typically manages its own lost & found.
  2. Requesting a refund?
    Keep your receipt handy and either call the restaurant or use the online contact form. Include visit details and any relevant documentation to speed up the process.

Resources for Tim Hortons Enthusiasts

Stay updated with all things Tim Hortons through these channels:

Follow them for news on new menu items, promotions, community initiatives, and other events.


Final Words on the Tim Hortons Headquarters

Tim Hortons has earned its status as a Canadian icon by consistently delivering quality coffee, fresh baked goods, and warm service—values established from the very beginning by Tim Horton himself. Whether you’re a lifelong patron or new to the brand, knowing the company’s history, how to get in touch, and the avenues for career growth can deepen your appreciation for this much-loved chain.

Do you have a favorite Tim Hortons product or a memorable “Timmies” moment? Share it in the comments below—your story might inspire others to take their first sip or bite!

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