Spark Delivery Service Headquarters Information

Written by Sam R. in Services

Spark delivery driver delivering a walmart order to a Spark customer

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Walmart’s Spark Delivery Service is an innovative platform connecting customers to a network of delivery drivers for fast and convenient shopping. As Walmart expands its reach in the e-commerce space, Spark Delivery has become a vital service for delivering groceries, household essentials, and more right to customers’ doorsteps.

Where is the Spark Delivery Service Corporate Office?

The Spark Delivery Service operates as part of Walmart’s logistics network and is managed through Walmart’s headquarters in Bentonville, Arkansas.

  • Address:
    Walmart Corporate Office
    702 S.W. 8th Street,
    Bentonville, AR 72716,
    United States.
  • Phone Number:
    General inquiries can be directed to 1-800-WALMART (1-800-925-6278).
  • Office Highlights:
    The Bentonville headquarters is a sprawling campus that houses the leadership and operational teams for Walmart’s extensive services, including Spark Delivery.

Spark Delivery Service Leadership Team

Walmart’s leadership plays a crucial role in shaping the Spark Delivery Service to meet customer and driver expectations:

  • Doug McMillon – President and Chief Executive Officer of Walmart Inc.
    McMillon oversees Walmart’s global operations, including e-commerce and delivery services.
  • John Furner – President and CEO of Walmart U.S.
    Furner directs Walmart’s domestic operations, including Spark Delivery.
  • Tom Ward – Executive Vice President, Walmart U.S. Digital Operations
    Ward focuses on integrating digital solutions like Spark Delivery into Walmart’s ecosystem.

How Spark Delivery Customers Can Contact the Company

Customers using Spark Delivery have multiple ways to get in touch for assistance, whether it’s about orders, app functionality, or general inquiries.

Contact Options for Spark Delivery Customers

  • Customer Support via App or Website:
    • Log into the Walmart app or website.
    • Navigate to the “Help” or “Customer Service” section.
    • Select your issue and follow prompts to connect with a support representative.
  • Phone Support for Customers:
    Call 1-800-925-6278 (1-800-WALMART) for assistance with Spark Delivery orders or inquiries.
  • Email Support:
    For non-urgent concerns, customers can email [email protected].
  • Live Chat Support:
    Use the chat feature in the Walmart app for real-time assistance with Spark Delivery orders.
  • Online Help Center:
    Visit the Walmart Help Center for FAQs and troubleshooting guides related to Spark Delivery.

How Spark Delivery Drivers Can Contact the Company

Spark Delivery drivers (also called delivery partners) are integral to Walmart’s delivery operations. Here’s how drivers can get support for issues like payments, deliveries, or technical difficulties:

Contact Options for Spark Delivery Drivers

  • Driver Support via the Spark Driver App:
    • Open the Spark Driver app and navigate to the “Help” or “Support” section.
    • Submit a ticket for issues such as payment delays, delivery problems, or app errors.
  • Driver Support Phone Line:
    Call the dedicated support line for drivers at 1-855-743-0457. This number is available to assist with delivery-related inquiries.
  • Email Support for Drivers:
    Reach out to [email protected] for non-urgent matters or documentation requests.
  • Driver Portal:
    Visit the Spark Driver Portal for resources, guides, and updates.
  • Community Support:
    Join the Spark Driver community on forums or social media groups to connect with fellow drivers for advice and insights.

Spark Delivery Resources

Walmart provides additional resources for customers and drivers to enhance their experience:

Formation and Historical Highlights of Spark Delivery Service

Spark Delivery Service was launched in 2018 as part of Walmart’s efforts to expand its last-mile delivery capabilities. By leveraging independent drivers, Walmart aimed to compete with other major delivery services such as Instacart, DoorDash, and Amazon Flex.

Key Milestones in Spark Delivery History

  • 2018: Spark Delivery Service was piloted in select cities, offering same-day grocery delivery to customers.
  • 2019: The service expanded to over 200 metro areas, significantly increasing its reach.
  • 2020: Spark Delivery gained momentum during the COVID-19 pandemic, as demand for contactless grocery delivery surged.
  • 2022: Walmart announced plans to further invest in Spark Delivery, including the integration of AI tools to optimize delivery routes.

How Spark Delivery Operates

Spark Delivery operates through a gig-economy model, where independent contractors use their vehicles to deliver orders placed on Walmart’s platform. Drivers are compensated per delivery, with earnings depending on factors such as order size, distance, and tips.

Environmental Initiatives

Walmart’s commitment to sustainability extends to Spark Delivery, with initiatives aimed at reducing emissions and encouraging eco-friendly delivery practices, such as route optimization and EV adoption.

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