Shake Shack Headquarters Information


Shake Shack Restaurant

Shake Shack is an American fast-casual restaurant chain celebrated for its 100% all-natural Angus beef burgers, crinkle-cut fries, and signature milkshakes. Launched in 2004 in New York City, the brand quickly gained a devoted following, growing from a single stand in Madison Square Park to a global phenomenon with locations worldwide.

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Below, you’ll find key Shake Shack headquarters information, intriguing details about the brand’s history, career opportunities, and other resources to help you stay in touch or learn more about this beloved burger destination.


Shake Shack Origin Story

Founder & Early Days

Shake Shack was founded by Danny Meyer, a renowned New York restaurateur and the CEO of Union Square Hospitality Group. The story began in 2001 as a hot dog cart in Madison Square Park, part of an effort to revitalize the park and support the Madison Square Park Conservancy. Its popularity soared, leading Meyer and his team to open the first permanent Shake Shack in the park in 2004.

From its inception, Shake Shack focused on using premium ingredients—like hormone-free, antibiotic-free beef—and creating a fun, inviting atmosphere. The initial success propelled rapid expansion across the United States and eventually into international markets such as London, Tokyo, and Dubai.

For more on Shake Shack’s background, check out:

Interesting Facts About Shake Shack

  • Stand for Something Good: This is Shake Shack’s motto, emphasizing community support, sourcing premium ingredients, and practicing environmental responsibility.
  • Fine-Casual Roots: Danny Meyer coined the term “fine-casual” to reflect Shake Shack’s blend of fine-dining quality with the convenience and ease of a casual restaurant.
  • Crinkle-Cut Fries: The iconic fries went through a brief hand-cut phase before returning to crinkle-cut due to overwhelming customer demand.
  • Global Presence: Shake Shack has expanded worldwide, with restaurants in countries including Japan, South Korea, the United Kingdom, the Philippines, and more.
  • Going Public: Shake Shack went public in 2015 under the ticker symbol “SHAK” on the New York Stock Exchange.

Exploring Shake Shack Headquarters

Where Is the Shake Shack Headquarters?

Shake Shack’s corporate offices are located in New York City, where the leadership team handles everything from marketing to product innovation.

Address:

Shake Shack Inc.
225 Varick Street, Suite 301
New York, NY 10014, USA

Phone Number: +1 (646) 747-7200

Official Shake Shack Website: https://www.shakeshack.com

Tour the Headquarters

Shake Shack does not publicly offer tours of its corporate office. However, you can experience the brand’s culture and commitment to quality by visiting any of its global locations. Each restaurant aims to offer friendly service, top-quality burgers, and a fun community vibe.

For official company announcements, check out the:


Leadership at Shake Shack

Shake Shack Executives

While Danny Meyer remains a guiding force, the day-to-day operations are led by a dedicated executive team:

  • Founder & Chairman: Danny Meyer
  • Chief Executive Officer: Randy Garutti
  • President & Chief Financial Officer: Katherine Fogertey (Roles and personnel can change—visit the official Investor Relations – Governance page for the latest.)

Leadership Philosophy

Shake Shack’s leadership emphasizes three core principles:

  1. Quality: Only the best ingredients and consistent preparation across all locations.
  2. Community Connection: Each Shake Shack engages with its local community through charity events, volunteer initiatives, and sustainable efforts.
  3. Hospitality & Culture: They strive to maintain a warm and welcoming environment for both team members and guests, staying true to Danny Meyer’s “enlightened hospitality” approach.

Shake Shack Careers & Opportunities

How to Find Open Positions

Shake Shack offers roles at both the restaurant level and the corporate level:

  • Restaurant Positions: These include team member, shift manager, and restaurant manager roles.
  • Corporate Positions: Corporate functions such as marketing, finance, human resources, and IT often appear on Shake Shack’s main career page.

Visit the Shake Shack Careers Page for the latest openings. You can also check online job boards (Indeed, LinkedIn) or search by location for more opportunities.

How to Apply

  1. Online: Submit an application via the official Shake Shack Careers page linked above.
  2. In-Person: Some locations may offer on-the-spot interviews or accept paper applications—ask your local Shake Shack for details.
  3. Job Boards: Keep an eye on popular platforms like Indeed, LinkedIn, and Glassdoor for postings.

Internal Promotions & Managerial Roles

Shake Shack values cultivating talent from within. Dedicated team members have opportunities to grow into roles such as shift lead, assistant manager, and general manager. Many of Shake Shack’s corporate and leadership staff began as crew members at local Shacks.

Employee Benefits

While exact benefits vary by position and region, Shake Shack commonly offers:

  • Competitive hourly wages and salaries
  • Health, dental, and vision insurance (for qualifying employees)
  • Paid time off
  • 401(k) retirement plan with company match (for qualifying employees)
  • Tuition assistance programs
  • Free or discounted meals during shifts

For the most accurate information, refer to the Shake Shack Careers Page or inquire with the specific location you’re interested in.


How to Contact Shake Shack

How to Issue a Complaint or Provide Feedback

Shake Shack welcomes feedback from its guests. If you have a complaint, concern, or just want to share a positive experience, here are some ways to reach out:

  • Phone: +1 (646) 747-7200 (corporate line)
  • Email/Contact Form: Use the Shake Shack Contact Page to submit inquiries or feedback.

For issues related to a particular location, it’s often best to contact that specific restaurant directly via phone or in-person.

Common Support FAQs

  • Lost an item at a Shake Shack restaurant?
    Call or visit the restaurant where you believe you lost your item to inquire about their lost & found.
  • Requesting a refund?
    Make sure you have your receipt handy. Contact the restaurant or use the online contact form. Provide the details of your visit and any relevant documentation.

Resources for Shake Shack Enthusiasts

Want to stay in the loop on new menu items, special promotions, and events? Follow Shake Shack on social media and other online platforms:


Final Words on the Shake Shack Headquarters

Shake Shack has solidified its position in the fast-casual burger scene, blending a fine-dining ethos with accessible, family-friendly service. Whether you’re a longtime Shack fan or planning your first visit, knowing the company’s origins, how to connect, and where to explore career paths can enrich your overall Shake Shack experience.

Have a favorite Shake Shack menu item or a memorable story? Drop a comment below—your recommendation might inspire someone else to give it a try!

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