Potbelly Sandwich Shop Headquarters Information


Potbelly Sandwich Shop

Potbelly Sandwich Shop is an American fast-casual restaurant chain known for its warm, toasted sandwiches, friendly service, and cozy atmosphere. Founded in Chicago in 1977, Potbelly has grown significantly across the United States, building a loyal following of sandwich lovers who appreciate fresh ingredients and a side of good vibes.

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Below, you’ll find key Potbelly headquarters contact information, interesting tidbits about the brand’s history, career opportunities, and other resources for fans looking to get in touch or learn more.


Potbelly Origin Story

Founder & Early Days

Potbelly Sandwich Shop got its start in 1977 when Peter Hastings opened a small sandwich store in Chicago, Illinois, in the same space as his antique shop. The shop, named after a potbelly stove often found in antique shops at the time, served warm sandwiches that quickly captured the hearts of local residents.

In 1996, entrepreneur Bryant Keil purchased the original location, recognizing its potential for nationwide growth. Under his leadership, Potbelly began expanding throughout Chicago and eventually to other states. Over time, the chain became synonymous with friendly service, a laid-back atmosphere, and the delightful crunch of a perfectly toasted sandwich.

For a deeper dive into Potbelly’s history and milestones, visit: Potbelly’s Official Website
Wikipedia: Potbelly Corporation


Interesting Facts About Potbelly

  • Live Music: Many Potbelly locations feature live music from local musicians, adding a unique, upbeat atmosphere to your dining experience.
  • Signature Sandwiches: The chain is famous for its “Originals,” like the Turkey Breast, A Wreck®, and the Mediterranean—each served on freshly baked bread.
  • Hand-Dipped Shakes: Potbelly’s milkshakes are another customer favorite, offering classic flavors like chocolate and vanilla with a creamy texture.
  • Antique Charm: Many Potbelly locations embrace their roots with decor reminiscent of antique shops—look for potbelly stoves and vintage signage.
  • Community-Focused: Potbelly often partners with local schools and charities for fundraising events and other community outreach efforts.

Exploring Potbelly Headquarters

Where Is the Potbelly Headquarters?

Potbelly’s corporate headquarters are located in the heart of Chicago, Illinois. This bustling downtown office is where leadership teams oversee marketing, product development, and franchise operations.

Address
111 N. Canal Street, Suite 850
Chicago, IL 60606, USA

Phone Number
+1 (312) 951-0600

Official Potbelly Website
https://www.potbelly.com

Tour the Headquarters

While Potbelly does not offer public tours of its corporate office, visitors can get a feel for the brand’s culture by stepping into any of its hundreds of stores. Each location reflects a warm and welcoming vibe, often featuring live music and vintage-inspired décor. For official statements and the latest news, keep an eye on:
Potbelly Press & Media


Leadership at Potbelly

Potbelly Executives

Potbelly Corporation is led by a team dedicated to sustaining and growing the brand’s core principles of quality, community, and authenticity. Key leaders include:

  • Chief Executive Officer (CEO): Robert D. Wright
  • Chief Financial Officer (CFO): Steve Cirulis

(Leadership roles can change, so check Potbelly’s Investor Relations page for the latest updates.)

Leadership Philosophy

From the beginning, Potbelly has emphasized three central values:

  1. Quality Ingredients: Sourcing fresh produce, high-quality meats, and freshly baked bread for every sandwich.
  2. Community & Connection: Creating a gathering space for customers, supporting local music and community events.
  3. Good Vibes: Providing friendly, welcoming service that makes every visit memorable.

Potbelly Careers & Opportunities

How to Find Open Positions

Potbelly offers a variety of roles, from restaurant-level positions to corporate office jobs:

  • Restaurant Positions: Positions like cashier, sandwich maker, shift leader, and general manager often appear on Potbelly’s Careers Page as well as on local job boards.
  • Corporate Positions: Positions in marketing, finance, franchise development, and more can be found through Potbelly’s main careers portal or on LinkedIn and other professional job sites.

How to Apply

  1. Online: Visit the Potbelly Careers Page to view current openings and submit an application.
  2. In-Person: Some Potbelly locations accept applications in-store. If you’re applying at the restaurant level, ask the manager if they have open positions and a paper application.
  3. Job Boards: Keep an eye on popular sites like Indeed and Glassdoor for recent postings.

Internal Promotions & Managerial Roles

Potbelly encourages upward mobility, offering training programs and leadership development to help dedicated employees advance to shift leader, assistant manager, or general manager positions. The brand’s “people-first” approach supports the growth of employees at all levels.

Employee Benefits

Benefits can vary depending on the position and location but often include:

  • Competitive hourly wages or salary
  • Flexible scheduling
  • Paid training and development
  • Meal discounts
  • Health insurance (for eligible roles)
  • Retirement savings plans (for eligible roles)

For the most accurate benefits details, reach out to the specific location or the corporate HR department during the application process.


How to Contact Potbelly

How to Issue a Complaint or Provide Feedback

Potbelly values customer feedback and strives to make every experience enjoyable. If you have a concern or complaint:

  • Phone: +1 (312) 951-0600
  • Email/Contact Form: Use the Potbelly Contact Page to submit feedback or inquiries.

For location-specific issues, you can find direct phone numbers or forms by searching for your local store on the Potbelly Locations Page.

Common Support FAQs

  • Lost an item? Contact the store where you dined to inquire about their lost & found.
  • Requesting a refund? Have your receipt handy and reach out to the store manager or use the online contact form. Provide your visit details for a quicker resolution.

Resources for Potbelly Enthusiasts

Stay connected with all things Potbelly through their social media channels and official updates:

Follow them for announcements on new menu items, limited-time offers, and other exciting events.


Final Words on the Potbelly Headquarters

Potbelly Sandwich Shop has carved a unique niche in the fast-casual dining scene by offering toasty sandwiches, real neighborhood vibes, and an emphasis on community engagement. Whether you’re a longtime fan or new to the brand, understanding its background, how to connect with customer support, and how to explore career paths can make your Potbelly experience even more satisfying.

Have a go-to Potbelly sandwich or a fun story from your local shop? Share it in the comments below—you might inspire someone to give that next sandwich a try!

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