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Panda Express is a fast-casual restaurant chain renowned for its hearty, flavorful American Chinese dishes. Founded in 1983 in Glendale, California, the brand has grown significantly, offering everything from its iconic Orange Chicken to a wide range of entrée and side options. Whether it’s a quick lunch or dinner on the go, Panda Express consistently delivers fresh, crave-worthy meals to fans across the United States and beyond.
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Below, you’ll find key Panda Express headquarters contact information, intriguing details about its origins, career opportunities, and additional resources for anyone eager to learn more or get in touch.
Panda Express Origin Story
Founder & Early Days
Panda Express was founded in 1983 by Andrew Cherng and Peggy Cherng as part of the larger Panda Restaurant Group. The couple’s culinary journey began even earlier with the launch of Panda Inn—a full-service restaurant that showcased authentic Chinese dishes. Recognizing America’s growing appetite for Chinese flavors, the Cherngs introduced Panda Express in a fast-casual setting, focusing on both convenience and quality.
Initially opening in shopping mall food courts, Panda Express quickly stood out thanks to its fresh ingredients, family-friendly atmosphere, and innovative flavors like its now-famous Orange Chicken. Over the years, the brand has expanded to stand-alone locations and continues to refine its menu while staying true to its roots—serving approachable American Chinese fare.
For a deeper dive into the company’s history, check out:
Interesting Facts About Panda Express
- Orange Chicken: Introduced in 1987, Orange Chicken remains the chain’s signature dish, beloved for its sweet and tangy sauce.
- Wok Smart Options: Panda Express offers Wok Smart items with fewer calories and more protein, catering to health-conscious guests.
- Beyond the States: The brand has expanded internationally, with restaurants operating in countries such as Canada, Mexico, and even select locations in Asia.
- Panda Cares: The philanthropic arm of Panda Express, Panda Cares, focuses on supporting youth in health and education by donating millions of dollars to various community programs.
- Family-Owned: Despite its global presence, Panda Express remains a family-owned business under the Panda Restaurant Group umbrella.
For more details on menu offerings and nutritional information, visit the official Panda Express Menu & Nutrition Page.
Exploring Panda Express Headquarters
Where Is the Panda Express Headquarters?
Panda Express operates under the Panda Restaurant Group, headquartered in Rosemead, California. This corporate office oversees strategy, marketing, menu development, and franchise support for all Panda Restaurant Group concepts.
Address:
Panda Restaurant Group
1683 Walnut Grove Ave.
Rosemead, CA 91770
USA
Phone Number (Corporate): (626) 799-9898
General Inquiries / Guest Relations: 1 (800) 877-8988
Official Panda Express Website:
https://www.pandaexpress.com
Panda Restaurant Group Website:
https://www.pandarg.com
Tour the Headquarters
Currently, Panda Express does not offer public tours of its corporate headquarters. However, you can experience the brand’s commitment to hospitality and high-quality cooking by visiting any of their restaurant locations. Stay informed about new initiatives, menu releases, and community involvement by following official press releases or checking the brand’s social media pages.
Leadership at Panda Express
Panda Express Executives
Panda Express is guided by leadership within the Panda Restaurant Group, which is still largely family-led:
- Co-CEO & Co-Founder (Panda Restaurant Group): Andrew Cherng
- Co-CEO & Co-Founder (Panda Restaurant Group): Peggy Cherng
The Cherngs focus on innovation, operational excellence, and community engagement, ensuring that Panda Express remains both a successful restaurant chain and a valued community partner.
Leadership Philosophy
Panda Express and the broader Panda Restaurant Group emphasize:
- People Development: Encouraging personal and professional growth through comprehensive training programs and leadership opportunities.
- Quality & Flavor: Prioritizing fresh, premium ingredients and consistent flavor across all locations.
- Giving Back: Fostering a culture of gratitude and generosity through Panda Cares and other philanthropic efforts.
Panda Express Careers & Opportunities
How to Find Open Positions
Panda Express offers a variety of roles at both the restaurant and corporate levels:
- Restaurant Positions: These include team member, chef, shift leader, and restaurant manager.
- Corporate Positions: Opportunities range from marketing, finance, and human resources to IT and operations within the Panda Restaurant Group.
Check for current opportunities here:
How to Apply
- Online: Submit your application through the official Panda Express Careers portal or the Panda Restaurant Group website.
- In-Person: Some local Panda Express locations may accept paper applications. Ask a manager at your nearby restaurant for details.
- Job Boards: Popular platforms like Indeed, LinkedIn, and local job boards may also feature Panda Express openings.
Internal Promotions & Managerial Roles
Panda Express values internal growth. Dedicated employees often move into lead roles or management positions. The brand’s emphasis on training and mentorship paves the way for ambitious team members to advance their careers.
Employee Benefits
Benefits vary by position and location but may include:
- Competitive Pay
- Comprehensive Training Programs
- Flexible Scheduling
- Health, Dental, and Vision Plans
- 401(k) with Company Match (for eligible employees)
- Paid Vacation and Sick Leave (for qualifying positions)
For the most accurate details, consult the Panda Express Careers Page or inquire with a hiring manager during the application process.
How to Contact Panda Express
How to Issue a Complaint or Provide Feedback
Panda Express welcomes customer feedback and strives to address concerns promptly. Here are the best ways to reach out:
- Phone: 1 (800) 877-8988
- Email/Contact Form: Use the Panda Express Contact Page to submit inquiries or feedback.
For issues related to a specific location, you can often find direct phone numbers through the Panda Express Locations Page.
Common Support FAQs
- Lost an item at a Panda Express restaurant?
Contact that restaurant directly as they usually manage lost & found items on-site. - Requesting a refund?
Keep your receipt or order confirmation handy. Reach out to the specific location or use the online contact form. Provide all relevant details about your visit.
Resources for Panda Express Enthusiasts
Stay up to date with the latest Panda Express news, promotions, and menu items by visiting or following:
- Facebook: facebook.com/PandaExpress
- Twitter/X: x.com/PandaExpress
- Instagram: @PandaExpress
Don’t miss out on limited-time offerings and important brand announcements—social media is often the first place they’re revealed!
Final Words on the Panda Express Headquarters
Panda Express has become a staple in American Chinese dining, blending traditional flavors with a modern, quick-serve approach. From its beginnings in a California mall food court to its expansion around the globe, the brand continues to prioritize customer satisfaction, fresh ingredients, and a commitment to community through Panda Cares.
Have a favorite Panda Express dish or a memorable story to share? Feel free to drop a comment below or reach out via social media—your experiences can inspire fellow diners and future menu ideas!