Michael’s Headquarters Information


Michael's Store

Michaels is the largest arts and crafts retail chain in North America, offering a wide range of supplies for DIY enthusiasts, artists, and crafters. Founded in 1973, the brand has become a household name, inspiring creativity with its vast selection of products, from paints and fabrics to home décor and seasonal crafts.

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Below, you’ll find key Michaels headquarters contact information, interesting tidbits about the brand’s history, career opportunities, and other resources for customers and fans looking to learn more.


Michaels Origin Story

Founder & Early Days

Michaels was founded in 1973 by Michael J. Dupey in Dallas, Texas. What began as a small arts and crafts store quickly grew into a national chain, thanks to its focus on providing high-quality products at affordable prices. Dupey’s vision was to create a one-stop shop for all things creative, catering to everyone from professional artists to hobbyists.

Over the years, Michaels expanded rapidly through both organic growth and acquisitions. In 1984, the company went public, and by the 1990s, it had become the leading arts and crafts retailer in the United States. Today, Michaels operates over 1,200 stores across North America and continues to innovate with new product lines, online shopping options, and in-store workshops.

Interesting Facts About Michaels

  • Workshops & Classes: Michaels offers a variety of in-store and online classes, including kids’ camps, seasonal crafts, and DIY projects for adults.
  • Custom Framing: Michaels is known for its custom framing services, which allow customers to preserve their favorite memories with professional-quality frames.
  • Private Brands: The company has developed several exclusive brands, such as Recollections (scrapbooking), Creatology (kids’ crafts), and Loops & Threads (yarn and knitting supplies).
  • Community Involvement: Michaels supports local communities through initiatives like the Michaels Community Classroom Grants, which provide funding for arts education in schools.
  • E-Commerce Growth: In recent years, Michaels has invested heavily in its online platform, offering customers the convenience of shopping from home with options like curbside pickup and same-day delivery.

For more background on the company’s history, visit the official Michaels website:
Michaels Official Website

You can also find additional details on:
Wikipedia: Michaels


Exploring Michaels Headquarters

Where Is the Michaels Headquarters?

Michaels’ corporate offices are located in Irving, Texas. This is where the leadership team oversees operations, marketing, product development, and customer service for the entire company.

Address:
8000 Bent Branch Drive,
Irving, TX 75063, USA

Phone Number:
+1 (972) 409-1300

Official Michaels Website:
https://www.michaels.com

Tour the Headquarters

Michaels does not publicly offer tours of its corporate office. However, you can get a sense of the company’s culture by visiting one of its many retail locations, where creativity and community are at the heart of the experience. For official statements and news, keep an eye on:
Michaels Press & Media


Leadership at Michaels

Michaels Executives

Michaels is led by a team of experienced executives who are passionate about fostering creativity and innovation. Key leaders include:

  • Chief Executive Officer (CEO): Ashley Buchanan
  • Chief Financial Officer (CFO): Adrian Mitchell
  • Chief Marketing Officer (CMO): Heather Bennett

Leadership Philosophy

Michaels’ leadership team is guided by several core values:

  • Customer-Centricity: Putting the needs of customers first by offering high-quality products and exceptional service.
  • Innovation: Continuously evolving to meet the changing demands of the creative community.
  • Community Engagement: Supporting local communities through charitable initiatives and educational programs.
  • Sustainability: Committing to environmentally friendly practices, such as reducing waste and offering eco-friendly product options.

Michaels Careers & Opportunities

How to Find Open Positions

Michaels offers a variety of career opportunities, from retail positions to corporate roles:

  • Retail Positions: These include roles such as cashier, sales associate, store manager, and custom framing specialist. Openings are typically posted on the Michaels careers page or local job boards.
  • Corporate Positions: Michaels’ corporate office offers roles in areas like marketing, finance, IT, and supply chain management. These positions are listed on the Michaels careers website.

How to Apply

  • Online: Visit the official Michaels Careers page to browse current openings and submit your application.
  • In-Person: Some retail locations accept paper applications. Check with your local Michaels store for details.
  • Job Boards: Keep an eye on popular job sites like Indeed, LinkedIn, and Glassdoor for postings.

Employee Benefits

Michaels offers competitive benefits to its employees, including:

  • Flexible scheduling
  • Employee discounts
  • Health and wellness programs
  • Career development opportunities
  • Retirement savings plans

For the most accurate and updated benefits information, inquire directly with the Michaels HR department during the application process.


How to Contact Michaels

How to Issue a Complaint or Provide Feedback

Michaels values customer feedback and provides several ways to get in touch:

  • Phone: +1 (972) 409-1300
  • Email/Contact Form: Visit Michaels’ Contact Us Page to submit inquiries or feedback.
  • Social Media: Reach out via Facebook, Twitter, or Instagram for assistance.

Common Support FAQs

  • Lost an item at a Michaels store?
    Contact the store directly, as they typically handle lost and found items on-site.
  • Requesting a refund?
    Have your receipt handy and contact the store where you made your purchase or use the online contact form for assistance.

Resources for Michaels Enthusiasts

Looking to stay connected with all things Michaels? Check out these resources:

Follow Michaels on social media for updates on new products, promotions, and creative inspiration.


Michaels’ Main Competitors

Michaels operates in a competitive retail space, with several other brands vying for the attention of crafters and DIY enthusiasts. Below, we’ll explore Michaels’ main competitors and how they differ from the company.

Hobby Lobby

Hobby Lobby is one of Michaels’ biggest competitors, offering a similar range of arts and crafts supplies. However, Hobby Lobby is known for its strong focus on home décor and religious-themed products, which sets it apart from Michaels’ broader arts and crafts selection. Additionally, Hobby Lobby is a privately owned company, which allows it to operate with more flexibility in terms of store policies and product offerings.

Joann Fabrics

Joann Fabrics specializes in fabrics and sewing supplies, making it a go-to destination for quilters, seamstresses, and textile artists. While Michaels also offers fabrics, Joann has a more extensive selection and a stronger emphasis on sewing-related products. Joann also offers a robust online presence, with a user-friendly website and frequent sales.

Etsy

Etsy is an online marketplace that connects buyers with independent sellers of handmade and vintage goods. While Michaels focuses on selling supplies, Etsy allows creators to sell their finished products directly to consumers. This makes Etsy a competitor in the sense that it caters to the same creative audience, but it operates in a completely different business model.

Amazon Handmade

Amazon Handmade is another online platform that competes with Michaels by offering a wide range of arts and crafts supplies. While Michaels has the advantage of physical stores where customers can see and touch products, Amazon Handmade offers the convenience of fast shipping and a vast selection of items from independent sellers.


Final Words on Michaels

Michaels has established itself as the leading arts and crafts retailer in North America, inspiring millions of people to explore their creativity. Whether you’re a seasoned artist or a beginner looking to try a new hobby, Michaels offers the tools, resources, and inspiration you need to bring your ideas to life.

Have a favorite Michaels product or a memorable crafting story to share? Drop a comment below and let us know—you never know who might be inspired by your creativity!

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