MetLife, Inc. is one of the world’s leading financial services companies, providing a vast array of insurance, annuities, employee benefits, and asset management solutions. Founded in 1868, the company has transformed from a pioneer in industrial insurance into a global powerhouse, serving approximately 100 million customers in over 40 countries.
MetLife plays a pivotal role in the global economy by managing nearly $600 billion in total assets under management (AUM) through its investment arm and providing essential financial security to individuals and institutional clients alike.
In this article I will cover all of the important Metlife headquarters information including contact info, address, history, and more.
MetLife Headquarters Address
MetLife Corporate Headquarters:
200 Park Avenue, New York, NY 10166, United States
MetLife Headquarters Phone Number: (212) 578-2211
General Inquiries: (800) 638-5433
MetLife Official Website: https://www.metlife.com/
Corporate Contact Email: Inquiries can be directed through the MetLife Contact Us portal for specific department routing.
MetLife Headquarters Executives
MetLife’s executive leadership team is responsible for driving the company’s “Next Horizon” strategy, focusing on capital efficiency, digital transformation, and global growth. Key executives include:
- Michel A. Khalaf – President & Chief Executive Officer: Leads MetLife’s global operations and strategic vision, focusing on long-term value creation for shareholders.
- John D. McCallion – Executive Vice President & Chief Financial Officer: Oversees financial reporting, treasury, and capital management. He also serves as the Head of MetLife Investment Management (MIM).
- Marlene Debel – Executive Vice President & Chief Risk Officer: Manages the company’s global risk management framework, ensuring stability across diverse market conditions.
- Steven J. Goulart – Executive Vice President & Chief Investment Officer: Directs the investment of MetLife’s general account and oversees the company’s global investment strategies.
- Stephen W. Gauster – Executive Vice President & General Counsel: Leads the global legal, compliance, and corporate secretary functions.
- Bill Pappas – Executive Vice President, Head of Global Technology & Operations: Drives the company’s digital innovation, data analytics, and operational efficiency initiatives.
- Ramy Tadros – Regional President, U.S. Business: Oversees the company’s largest market segment, including Group Benefits and Retirement & Income Solutions.
Detailed biographies of the full leadership team are available on the MetLife Leadership page.
How to Contact MetLife Headquarters/Corporate
MetLife provides various specialized channels to ensure that stakeholders can reach the correct department:
General Corporate & Customer Inquiries
- Customer Support: Individuals seeking help with life insurance policies, dental plans, or vision coverage should use the MetLife Support Center.
- Corporate Phone: (212) 578-2211 for formal corporate-level business.
Investor Relations
- Shareholder Services: Investors and financial analysts can access quarterly earnings, SEC filings, and annual reports via the MetLife Investor Relations site.
- Stock Transfer Agent: Computershare handles MetLife’s common stock records and can be reached at (800) 522-6645.
Media and Press Inquiries
- Media Relations: Journalists requiring official statements or interview requests can contact the media team via the MetLife Newsroom.
Group Benefits and Employer Solutions
- Employer Support: Businesses utilizing MetLife for employee benefits can access dedicated portals for plan administration and claims management.
MetLife Headquarters Overview and History
MetLife was founded in 1868 as the Metropolitan Life Insurance Company. Initially focusing on insuring Civil War soldiers against disabilities, the company quickly pivoted to “industrial insurance,” providing affordable policies to working-class families. This business model allowed MetLife to become the largest life insurer in the United States by 1909.
The Metlife headquarters building at 200 Park Avenue (the iconic MetLife Building) is a landmark of the New York City skyline. Over its 150-plus year history, MetLife has navigated major shifts:
- Mutualization (1915): The company became owned by its policyholders.
- Demutualization and IPO (2000): MetLife transitioned back to a publicly traded company (NYSE: MET), marking one of the largest IPOs in U.S. financial history.
- Strategic Divestitures (2017-2021): MetLife spun off its U.S. retail business into Brighthouse Financial and sold its Home & Auto business to Farmers Insurance to focus on high-growth, less capital-intensive group benefits and international markets.
Today, MetLife is a Fortune 50 company, recognized for its financial strength and its historical mascot, Snoopy (though the company transitioned to a more corporate “Blue Folder” branding in 2016).
MetLife Core Businesses and Services
MetLife operates through five primary segments, offering a diverse range of financial protections:
Group Benefits (U.S.)
As a market leader in the U.S., MetLife provides:
- Life Insurance: Term and whole life products for employees.
- Dental and Vision: One of the largest dental networks in the United States.
- Disability Insurance: Short-term and long-term disability solutions.
- Voluntary Benefits: Including accident, critical illness, and legal services (MetLife Legal Plans).
Retirement and Income Solutions (RIS)
This segment focuses on institutional products, including:
- Pension Risk Transfers (PRT): Helping companies manage their pension liabilities. In 2025, MetLife recorded over $14 billion in PRT transactions.
- Structured Settlements: Guaranteed income streams for legal settlements.
- Stable Value Products: Popular in 401(k) and defined contribution plans.
MetLife Investment Management (MIM)
MIM serves as the institutional asset management arm, managing over $580 billion in total assets. It specializes in:
- Private Capital: Private placements and infrastructure debt.
- Real Estate: One of the world’s largest real estate investors, managing commercial mortgages and equity.
- Public Fixed Income: High-grade corporate bonds and government securities.
Asia, Latin America, and EMEA
MetLife has a massive international footprint:
- Asia: Strong presence in Japan, Korea, and China. In Q4 2025, Asia sales grew 18% on a constant currency basis.
- Latin America: MetLife is the #1 life insurer in Mexico and Chile.
- EMEA: Operates across Europe, the Middle East, and Africa, focusing on employee benefits and individual life insurance.
Financial Highlights and Data (2025-2026)
MetLife remains a powerhouse in financial performance. According to its Full Year 2025 Results:
| Metric | 2025 Performance |
| Total Revenue | $72.4 Billion |
| Net Income | $3.2 Billion |
| Adjusted Earnings Per Share (EPS) | $8.89 (up 10% from 2024) |
| Premiums, Fees & Other Revenues | $57.6 Billion |
| Return on Equity (ROE) | 12.9% (Adjusted ROE: 16%) |
| Capital Returned to Shareholders | $4.4 Billion (Dividends & Buybacks) |
| Book Value Per Share | $39.02 |
Global and Regional MetLife Offices
While the Dallas headquarters serves as the administrative brain, MetLife maintains key regional hubs:
- New York, NY (Global HQ): Central hub for executive leadership and corporate functions.
- Cary, North Carolina: A primary Global Technology and Operations hub.
- Whippany, New Jersey: Home to MetLife Investment Management.
- Tokyo, Japan: Regional headquarters for Asia operations.
- Mexico City, Mexico: Hub for Latin American strategic growth.
- Dubai, UAE: Central office for Middle East operations.
Frequently Asked Questions (FAQs)
Is the MetLife Headquarters Building in NYC open to the public?
The lobby is accessible to the public, providing a thoroughfare to Grand Central Terminal, but the corporate offices require security clearance and appointments.
What is the “New Frontier” strategy?
Launched in late 2024, this five-year strategic plan focuses on accelerating digital adoption, expanding in emerging markets, and optimizing the company’s capital structure through reinsurance and partnerships.
How does MetLife rank in the Fortune 500?
MetLife consistently ranks within the top 50 of the Fortune 500 list, often placing as one of the top three insurance companies by revenue.
Does MetLife still use Snoopy as a mascot?
No. In 2016, MetLife ended its 31-year partnership with the Peanuts characters to move toward a more modern, professional brand identity focused on “Building a more confident future.”
Main Competitors in the Global Market
- Prudential Financial: A primary rival in the U.S. and Japan for life insurance and investment management.
- AIG (American International Group): Competes across global life and retirement markets.
- Allianz: A major European competitor with a significant global investment and insurance presence.
- New York Life: A top-tier domestic competitor, particularly in the life insurance sector.
- Principal Financial Group: Competes heavily in the retirement and employee benefits space.
Have you interacted with MetLife as a policyholder, employee, or business partner? Share your experiences and insights in the comments below!