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McAlister’s Deli is an American fast-casual restaurant chain renowned for its hearty sandwiches, oversized spuds, fresh salads, and famous sweet tea. Founded in 1989 in Oxford, Mississippi, the brand has steadily grown, earning a loyal following of deli enthusiasts across the United States.
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Below, you’ll find key McAlister’s Deli headquarters information, interesting details about the brand’s history, career opportunities, and other resources for fans looking to get in touch or learn more.
McAlister’s Deli Origin Story
Founder & Early Days
McAlister’s Deli was founded by Dr. Don Newcomb in 1989. He transformed a former movie-set café into the first McAlister’s location in Oxford, Mississippi. Dr. Newcomb’s vision was to provide a cozy, family-friendly environment where guests could enjoy high-quality sandwiches, fresh ingredients, and genuine Southern hospitality.
Over time, the concept expanded, quickly becoming a favorite for those seeking hearty deli fare and a laid-back atmosphere. In 2005, McAlister’s Deli became part of Focus Brands (the owner of other popular chains such as Cinnabon, Auntie Anne’s, and Moe’s Southwest Grill).
Interesting Facts About McAlister’s Deli
- Famous Sweet Tea: McAlister’s Deli is perhaps best-known for its sweet tea, served in giant cups that have become iconic to the brand.
- “Spud” Craze: Aside from sandwiches, their “spuds” (baked potatoes loaded with toppings like bacon, cheese, veggies, and more) are a signature menu item.
- Soup & Sandwich Pairings: The chain offers seasonal soups that pair well with its deli-style sandwiches.
- Community Focus: Many locations host fundraisers and community events, reinforcing McAlister’s commitment to supporting local neighborhoods.
- Nationwide Presence: Today, McAlister’s Deli boasts over 500+ locations across the United States, continuing to grow in both urban centers and smaller towns.
For more background on McAlister’s Deli, visit:
Exploring McAlister’s Deli Headquarters
Where Is the McAlister’s Deli Headquarters?
McAlister’s Deli operates under Focus Brands, headquartered in Atlanta, Georgia. This corporate office manages marketing, product development, and franchise operations for McAlister’s and other brands within the Focus Brands portfolio.
Corporate Address (Focus Brands Headquarters):
3 Glenlake Parkway NE
Atlanta, GA 30328, USA
Phone Number (Focus Brands):
+1 (800) 955-9972 (General Inquiries; may vary by department)
For the most accurate and direct inquiries related to McAlister’s Deli, visit:
Tour the Headquarters
McAlister’s Deli does not typically offer public tours of its corporate offices. However, the brand’s culture and commitment to hospitality can be experienced at any of their deli locations nationwide. To stay updated on official statements, news, and more, keep an eye on:
- McAlister’s Deli Press & Media (Check for news releases and announcements)
Leadership at McAlister’s Deli
McAlister’s Deli Executives
While some leadership roles within McAlister’s Deli are integrated with the Focus Brands executive team, key names often associated with the brand’s wider operations include:
- Chief Executive Officer (Focus Brands): Jim Holthouser
- Chief Operating Officer (Focus Brands): Roles may vary; check Focus Brands’ official leadership page for current updates.
- Chief Marketing Officer (Focus Brands): Also under the Focus Brands umbrella.
Leadership Philosophy
From day one, McAlister’s Deli has embraced:
- Hospitality: Warm, welcoming service that mirrors Southern charm.
- Quality Ingredients: Fresh produce, flavorful meats, and artisanal breads.
- Consistency & Community: Offering the same comforting deli experience in every location while supporting local events and charities.
McAlister’s Deli Careers & Opportunities
How to Find Open Positions
McAlister’s Deli provides both restaurant-level and corporate-level career paths:
- Restaurant Positions: Roles range from cashier and line cook to shift leader and general manager. These are often posted on local job boards and on the McAlister’s Deli website.
- Corporate Positions: Typically housed under Focus Brands. Jobs in marketing, finance, franchise development, and more can appear on the Focus Brands Careers page or on McAlister’s own site.
How to Apply
- Online: Visit the McAlister’s Deli Careers Page or Focus Brands Careers to see open positions.
- In-Person: Some franchise locations accept paper applications. Check with your local McAlister’s for availability.
- Job Boards: Keep an eye on Indeed, LinkedIn, or other local platforms for postings.
Internal Promotions & Managerial Roles
McAlister’s Deli often promotes from within, providing committed employees a path to become shift leads or managers. Many store managers and field support staff started as hourly team members—illustrating the company’s belief in fostering talent at every level.
Employee Benefits
Benefits may vary by franchise owner and position but can include:
- Competitive hourly wages
- Flexible scheduling
- Paid training
- Meal discounts (including that legendary sweet tea)
- Health insurance and retirement plans for qualifying roles
For the most accurate and updated benefits details, ask the hiring manager or HR representative during your application process.
How to Contact McAlister’s Deli
How to Issue a Complaint or Provide Feedback
McAlister’s Deli values guest satisfaction. If you have a concern or want to share feedback:
- Phone: For general inquiries, call the McAlister’s Deli Guest Services line or your local restaurant.
- Email/Contact Form: Use the McAlister’s Deli Contact Page to submit a written complaint or inquiry.
- In-Person: If your issue is location-specific, consider speaking to a manager on-site.
Common Support FAQs
- Lost an Item: Reach out to the restaurant directly. Lost & found items are typically handled in-store.
- Requesting a Refund: Have your receipt or order information ready. Contact the restaurant or use the online contact form for assistance.
Resources for McAlister’s Deli Enthusiasts
Looking to stay connected with McAlister’s Deli news and events? Follow them on social media:
Stay tuned for new menu items, special promotions, and behind-the-scenes updates.
Final Words on the McAlister’s Deli Headquarters
McAlister’s Deli stands out in the fast-casual scene, thanks to its commitment to hearty meals, refreshing sweet tea, and genuine hospitality. Whether you’re a longtime regular or discovering the menu for the first time, knowing the brand’s background—and how to reach out for information or career opportunities—can enhance your overall McAlister’s Deli experience.
Have a favorite McAlister’s sandwich or a fun story from one of their delis? Share it in the comments below—your recommendation might help someone else find their new go-to order!