Kroger (The Kroger Company) is the largest supermarket chain in the United States (operating 2,778 supermarkets and multi-department stores as of 2015) by revenue and the second-largest general retailer (after Walmart). It was founded in 1883 in Cincinnati, Ohio, by Bernard Kroger. Let’s see some important Kroger headquarters information you might be interested in.
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Where is the Kroger Corporate Office?
The Kroger headquarters is still located in downtown Cincinnati.
Kroger Headquarters Address: 1014 Vine St. Cincinnati, OH 45202. Use this address to also send them written letters.
Kroger Headquarters Phone Number: Call 1-800-576-4377 for customer support and 1-800-576-4377 for company information.
Kroger Headquarters Email: There is no direct email to use in order to reach Kroger corporate offices. Use the Customer Comments page and the contact form you find there to get your questions answered or send feedback.
Kroger Headquarters Website: The Kroger website deals plenty with their products and services, but also with community issues and Investors’ related information.
Kroger Headquarters Executives
Kroger’s board is currently composed of eleven independent non-employee directors and one managing director, W. Rodney McMullen, the Chairman and CEO of the company.
| Kroger Group Vice President of Corporate Affairs | Jessica C. Adelman |
| Kroger Group Vice President of Retail Operations | Mary Ellen Adcock |
| Kroger Vice President | Stuart Aitken |
How to Complain to Kroger Corporate Headquarters
- For Kroger customer service, questions and complaints you can use the following phone number: 1-800-576-4377 (Monday through Friday, 8:00 a.m. to midnight EST and Sat-Sun, 8:00am-9:30 pm EST).
- You can also use this Customers Comments page and the FAQ Page for more details on several topics.
- Use the Contact Us page for plenty of phone numbers dedicated to specialized departments.
Kroger Resources
The Kroger official website contains information, suggestions and offers related to their stores and products. However, the Community page provides you with great info on the Kroger Community Rewards, while the Investors’ page offers plenty of info on corporate governance, projects, and opportunities.
Here are some resources you may also be interested in:
Main Competitors
Walmart
Walmart is Kroger’s biggest competitor, with its massive nationwide presence and aggressive pricing strategies. Known for its one-stop-shop convenience, Walmart offers groceries, household essentials, and a wide range of general merchandise, often at lower prices than Kroger. Its investment in e-commerce and grocery pickup services has further solidified its dominance in the retail space.
Albertsons
Albertsons operates a network of well-known supermarket chains, including Safeway, Vons, and Jewel-Osco, making it a significant rival to Kroger. The company competes on fresh produce, private-label brands, and localized store experiences. Albertsons has also strengthened its digital shopping options, offering home delivery and curbside pickup in many locations.
Publix
Publix stands out as a strong competitor, especially in the southeastern U.S., where it has built a loyal customer base. Known for its superior customer service, fresh bakery items, and high-quality deli offerings, Publix differentiates itself with a more premium shopping experience. Its employee-owned structure also contributes to strong customer satisfaction and retention.
Costco
While Costco operates on a warehouse membership model, it remains a key competitor to Kroger, particularly for bulk grocery purchases. Customers who prefer to buy in larger quantities often choose Costco for its lower per-unit pricing on groceries, household items, and fresh produce. The company’s Kirkland Signature private-label brand also competes directly with Kroger’s in-house brands.
Amazon Fresh & Whole Foods Market
Amazon’s expansion into the grocery sector with Amazon Fresh and its ownership of Whole Foods Market has made it a formidable competitor. Whole Foods caters to health-conscious and organic-focused shoppers, while Amazon Fresh leverages Amazon’s e-commerce expertise to offer grocery delivery and pickup options that challenge Kroger’s digital shopping services.
Target
Target has steadily expanded its grocery section, making it a growing competitor to Kroger. With its focus on a curated selection of fresh and packaged foods, competitive pricing, and integration with Target Circle loyalty rewards, the retailer continues to attract shoppers who want groceries along with general merchandise in one trip.
Ahold Delhaize (Food Lion, Stop & Shop, Giant)
Ahold Delhaize operates several regional supermarket brands (such as Food Lion) across the U.S., each competing with Kroger in their respective markets. With a strong focus on private-label brands, personalized promotions, and digital shopping options, these stores offer a viable alternative for customers looking for competitive pricing and quality groceries.
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