In-N-Out Headquarters Information

In-N-Out’s corporate headquarters is in Irvine, California, at 4199 Campus Drive, Irvine, CA 92612, with general inquiries handled through the company’s main phone number, (800) 786-1000. If you need to reach the business office for customer support, company information, or another corporate matter, those are the primary public contact details.

In-N-Out is a privately held burger chain known for its limited menu, fresh-made food, and consistent brand identity. This page brings together the most useful headquarters and company contact information, along with a quick overview of leadership, careers, and other key reference details.

Table of Contents

Headquarters quick facts

Company: In-N-Out Burger
Headquarters: 4199 Campus Drive, Irvine, CA 92612, United States
Main phone: (800) 786-1000
Official contact page: In-N-Out Contact Page
Careers page: In-N-Out Careers

How to contact In-N-Out corporate headquarters

Official primary contact: Call (800) 786-1000 for general questions about the company, store locations, or basic corporate inquiries.

Best for written support requests: Use the official contact page when you need to send customer feedback, ask about a concern, or create a record of your request.

Best for mailing: Send correspondence to the headquarters address in Irvine if you need a formal written record or are sharing documents that should be delivered to corporate office staff.

Which contact path to use for common issues

Issue type	Best contact path	Why it helps
General company questions	Headquarters phone number	Fastest way to reach the corporate office directly
Customer feedback or complaint	Official contact page	Best for a documented message that can be routed internally
Store-specific concern	Contact page, then the relevant store if directed	Corporate can route the issue to the right team
Job search or hiring question	Careers page	Lists current openings and application details
Formal business correspondence	Mailing address	Useful when paper records or signed documents matter

Escalation ladder if your issue is not resolved

1. Start with the official contact page. This is usually the best path for customer complaints, feedback, and non-urgent service questions.

2. Follow up by phone. If your request needs clarification or feels time-sensitive, call the headquarters number and reference any prior message or ticket details.

3. Use mail for formal documentation. If you need a written record of your outreach, send a letter to the corporate office and keep a copy for yourself.

What to have ready before contacting the company again

Receipt, order number, or store location
Date and approximate time of the issue
Names of items ordered, if relevant
Photos or screenshots, if they help explain the concern
Any previous ticket or reference number
Your preferred callback or reply method

Executive leadership snapshot

In-N-Out is privately held, and its leadership reflects the company’s family ownership and operational focus. The public executive information commonly referenced includes:

Lynsi Snyder — Owner and President
Mark Taylor — Executive Vice President of Operations

Lynsi Snyder leads the company as the current owner and president, continuing the family line that began when In-N-Out was founded in 1948. Mark Taylor oversees day-to-day operations and helps maintain the company’s standards across locations.

What In-N-Out does

In-N-Out Burger is a regional fast food chain best known for fresh, made-to-order burgers and a streamlined menu. That simple approach has been part of the brand’s identity for decades and is a major reason customers remain loyal to it.

The company’s focus on quality, consistency, and customer service has helped it grow while keeping the menu and brand experience relatively focused compared with larger national chains.

Careers and job opportunities

In-N-Out’s careers page is the best place to check current openings and application details. The company regularly lists opportunities across restaurant operations and corporate functions.

Store roles: Cashiers, cooks, and other restaurant team positions
Management: Managers and assistant managers
Corporate jobs: Human resources, marketing, IT, and related office roles
Distribution: Drivers and distribution center staff

The company is also known for promoting from within, so entry-level roles can be a starting point for longer-term growth. Benefits mentioned publicly include health and dental insurance, paid vacation and sick leave, a 401(k) retirement plan, tuition reimbursement, and advancement opportunities.

Short company background

In-N-Out was founded in 1948 and has remained closely associated with its California roots. Over time, the company has expanded beyond its original footprint while keeping its menu and operating style relatively simple.

That consistency is part of what makes the brand recognizable. It is also why headquarters, store operations, and careers are often the main topics people look for when they want official company information.

Helpful official resources

Contact In-N-Out for customer questions and feedback
Careers at In-N-Out for job listings and hiring details

Related company headquarters pages

If you are comparing how major companies organize their headquarters and public contact information, you may also find these pages useful:

Frequently asked questions

Where is In-N-Out headquarters located?

In-N-Out headquarters is located at 4199 Campus Drive, Irvine, CA 92612, United States.

What is the In-N-Out corporate phone number?

The general headquarters phone number is (800) 786-1000.

Who owns In-N-Out Burger?

In-N-Out is privately held and led by Lynsi Snyder, who serves as owner and president.

How do I contact In-N-Out about a customer issue?

The official contact page is the best starting point for customer feedback, store concerns, and other support requests.

Where can I apply for a job at In-N-Out?

Job seekers should use the official careers page to view openings and application details.