Harris Teeter’s corporate headquarters is in Charlotte, North Carolina, and the main office number for general inquiries is (704) 844-3000. For store issues, product concerns, or online shopping help, the customer service line is the better first call at (800) 432-6111.
The company operates more than 250 stores across the Southeast and Mid-Atlantic, so the right contact route depends on the issue. Corporate questions, media requests, investor topics tied to the parent company, and employment questions usually belong with the relevant official department, while everyday shopper concerns are typically handled through customer support.
Use the headquarters address, leadership snapshot, and contact paths below to reach the right office quickly and avoid sending a complaint or request to the wrong team.
Harris Teeter headquarters quick facts
- Corporate office: Harris Teeter, Inc.
- Address: 701 Crestdale Road, Charlotte, NC 28216, United States
- General inquiries phone: (704) 844-3000
- Customer service phone: (800) 432-6111
- Primary website: Harris Teeter official website
- Customer support page: Harris Teeter customer support
The Charlotte headquarters supports store operations, marketing, logistics, and customer-facing functions for the chain’s retail network.
How to contact Harris Teeter corporate headquarters
For most people, the best contact path depends on the type of issue.
| Contact path | Best for | Notes |
|---|---|---|
| General office line: (704) 844-3000 | Corporate questions, office-level inquiries, general business contact | Official primary contact for headquarters-level questions |
| Customer service: (800) 432-6111 | Store complaints, product issues, shopping problems, online order help | Best first stop for customer service matters |
| Mailing address: 701 Crestdale Road, Charlotte, NC 28216 | Written complaints, formal correspondence, documentation | Useful when you want a paper trail |
| Official website contact page | Account, shopping, pharmacy, and customer support routing | Helpful for department-specific forms and FAQs |
Best order to try when regular support is not resolving the problem
- Start with customer service if the issue involves a store visit, product quality, online shopping, or an order concern.
- Use written contact through the official website or mailing address if you need documentation of the problem and the response.
- Escalate to the corporate office at the Charlotte headquarters if the issue remains unresolved or involves a broader company-level concern.
What to have ready before you contact them again
- Receipt, order number, or transaction date
- Store location and time of visit
- Product name, UPC, or a photo of the item if relevant
- Previous case or ticket number
- Clear summary of what happened and what resolution you want
Executive snapshot
Harris Teeter’s leadership team has helped guide the company’s growth as a grocery retailer with a strong focus on fresh products and community service.
- Rodney A. McMullen — Chief Executive Officer
- Stuart A. Macfarlane — President
- Tina S. Bacon — Senior Vice President of Human Resources
- James C. Atwood — Chief Financial Officer
These roles reflect the company’s main operating priorities: daily retail execution, people management, financial discipline, and overall corporate direction.
What Harris Teeter does
Harris Teeter is a supermarket chain that offers grocery products, fresh food, household essentials, and pharmacy services in many locations. The company serves customers across North Carolina, South Carolina, Virginia, Georgia, and other nearby markets.
The headquarters supports key retail functions such as customer service, marketing, and logistics. That structure helps the chain manage store operations across a large regional footprint.
Company history and Kroger connection
Harris Teeter was founded in 1936 by W.T. Harris and Willis Teeter in Charlotte, North Carolina. It grew from a local grocery business into a regional supermarket chain with a loyal customer base.
In 2014, Harris Teeter was acquired by The Kroger Co., which gave it access to a larger corporate platform while allowing the brand to maintain its regional identity. The company also introduced its loyalty program in 1997, which became part of its customer service approach.
Today, Harris Teeter continues to operate as a recognizable grocery brand with online ordering, delivery, and click-and-collect options in many markets.
Helpful official resources
- Official website: harristeeter.com for shopping, weekly deals, and pharmacy information
- Customer support: contact page for FAQs and help routing
- Parent-company context: Harris Teeter is part of The Kroger Co., so investor-facing corporate information may also be found through Kroger’s official company resources
Harris Teeter customer issue escalation guide
If you are trying to resolve a real problem, use the contact route that matches the issue type.
- Store experience, product quality, or online order issue: call (800) 432-6111 first.
- Corporate letter or formal complaint: send written correspondence to the Charlotte headquarters.
- Company-level or unresolved concern: escalate through the general office line at (704) 844-3000.
- Job or HR question: use the careers or employment section on the official website rather than the general store line.
- Investor or parent-company topic: use Kroger’s official corporate and investor resources.
Secondary public escalation option: If a public social channel is used, keep it brief and factual, and treat it as a follow-up route rather than the main support path.
Related company pages
If you are comparing large headquarters pages, these related profiles may also help: Costco headquarters and corporate office information, State Farm headquarters information, and Elevance Health headquarters information.
Frequently asked questions
Where is Harris Teeter headquarters located?
Harris Teeter headquarters is at 701 Crestdale Road, Charlotte, NC 28216, United States.
What is Harris Teeter’s corporate phone number?
The general headquarters phone number is (704) 844-3000.
What number should I call for customer service?
For customer service, use (800) 432-6111.
Is Harris Teeter part of Kroger?
Yes. Harris Teeter is part of The Kroger Co.
What is the best way to complain about a store issue?
The customer service line is the best first step for store complaints, product concerns, and shopping problems.
Can I contact Harris Teeter by mail?
Yes. The mailing address is 701 Crestdale Road, Charlotte, NC 28216, United States.