Grubhub Headquarters Information


Grubhub delivery driver delivering food to a grubhub customers house

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Grubhub is a prominent online food delivery platform connecting customers to local restaurants across the United States. Known for its easy-to-use interface and robust driver network, Grubhub has become a staple in the food delivery industry.

Here’s everything you need to know about Grubhub’s headquarters, leadership, and how customers and drivers can get in touch.

Where is the Grubhub Corporate Office?

Grubhub’s corporate headquarters is located in the heart of Chicago, Illinois, symbolizing its deep connection to urban life and culinary culture.

  • Address:
    111 W. Washington Street, Suite 2100,
    Chicago, IL 60602,
    United States.
  • Phone Number:
    General inquiries can be directed to (877) 585-7878.
  • Office Highlights:
    Grubhub’s headquarters reflect the company’s tech-forward approach with open spaces designed to foster collaboration and innovation.

Grubhub Headquarters Executives

Grubhub’s leadership team is focused on delivering exceptional experiences for customers, drivers, and restaurants:

  • Howard Migdal – Chief Executive Officer
    Migdal leads Grubhub with a focus on growth, innovation, and enhancing the delivery experience.
  • Eric Ferguson – Chief Operating Officer
    Ferguson oversees operations, ensuring efficiency and seamless service for customers and restaurants.
  • Devry Boughner Vorwerk – Chief Corporate Affairs Officer
    Vorwerk manages communications, public policy, and social impact initiatives.
  • CFO (Position Vacant):
    The company is actively seeking a new CFO as of the latest updates.

How Grubhub Customers Can Contact the Company

Grubhub provides a variety of ways for customers to get assistance with orders, accounts, or general inquiries:

  • Customer Support via App or Website:
    • Navigate to the “Help” or “Support” section in the Grubhub app or website.
    • Select your issue, such as order problems, refunds, or delivery status.
    • Use the chat feature to connect with a live representative.
  • Phone Support for Customers:
    Call Grubhub customer support at (877) 585-7878 for 24/7 assistance.
  • Email Support:
    For non-urgent matters, email [email protected].
  • Online Help Center:
    Visit the Grubhub Help Center for a wide range of FAQs and resources.

How Grubhub Drivers (Delivery Partners) Can Contact the Company

Grubhub provides tailored support for its drivers, ensuring they can resolve issues with deliveries, payments, or account management quickly:

  • Driver Support via App:
    • Open the Grubhub for Drivers app and tap on “Help” or “Contact Support.”
    • Choose from options like delivery issues, payment inquiries, or app troubleshooting.
    • Submit a ticket or start a chat with support.
  • Driver Support Phone Line:
    Call (866) 834-3963 for direct support. This line is exclusively for active Grubhub drivers.
  • Email Support for Drivers:
    Send inquiries to [email protected] for non-urgent concerns.
  • Driver Help Center:
    Access the Grubhub Driver Help Center for detailed guides, troubleshooting tips, and resources to enhance your delivery experience.
  • In-Person Support:
    Some cities have Grubhub driver hubs where delivery partners can receive in-person assistance. Check the Grubhub Driver Help Center for availability.

Grubhub Resources

Grubhub offers several resources to help customers, drivers, and restaurants optimize their experience on the platform:

Formation and Historical Highlights of Grubhub

Grubhub has an exciting history of growth and innovation in the food delivery industry:

  • Founding:
    Grubhub was founded in 2004 in Chicago by Matt Maloney and Mike Evans. The idea emerged as a solution to streamline restaurant menus and ordering for customers.
  • Key Milestones:
    • 2007: Grubhub received its first round of venture funding, fueling its expansion into new cities.
    • 2013: Grubhub merged with Seamless, another food delivery leader, creating a dominant player in the industry.
    • 2014: Grubhub went public on the New York Stock Exchange (NYSE) under the ticker symbol “GRUB.”
    • 2021: The company was acquired by Just Eat Takeaway, a global food delivery giant, solidifying its position in the international market.
  • Technology Advancements:
    Grubhub has pioneered features like pre-ordering, delivery tracking, and a subscription service called Grubhub+ that offers free delivery and other perks.

Fun Facts About Grubhub

  • Environmental Initiatives: Grubhub has committed to reducing single-use plastic waste by promoting eco-friendly packaging options for restaurants.
  • Grubhub Perks: Customers can enjoy exclusive deals and discounts through the app.
  • Market Share: Grubhub remains one of the top food delivery platforms in the U.S., competing with DoorDash and Uber Eats.

Grubhub continues to innovate in the competitive food delivery landscape by leveraging technology, building strong relationships with restaurants, and providing exceptional service to customers and drivers alike.

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