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Five Guys is an American fast casual restaurant chain revered for its fresh, customizable burgers, hand-cut fries, and friendly, laid-back service. Founded in the mid-1980s in Virginia, the brand has rapidly expanded to thousands of locations around the world, winning the loyalty of burger lovers everywhere.
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Below, you’ll find key Five Guys headquarters contact information, interesting facts about the brand’s history, career opportunities, and other resources for fans looking to get in touch or learn more.
Five Guys Origin Story
Founder & Early Days
Five Guys was founded by Jerry Murrell and his family in 1986 in Arlington, Virginia. The name “Five Guys” originally referred to Jerry and his four sons. (They later had a fifth son, making the name even more fitting!) Their mission from day one was simple: serve high-quality burgers and fries in a no-frills, casual environment.
The first location featured fresh-ground beef, hand-formed burger patties, and a straightforward menu that quickly won over local customers. Word-of-mouth spread, and soon, lines were out the door. By 2003, Five Guys began franchising, setting the stage for expansive growth throughout the United States and beyond.
Interesting Facts About Five Guys
- Unlimited Toppings: One of Five Guys’ claims to fame is its wide selection of free toppings—everything from grilled onions and mushrooms to jalapeños—allowing customers to fully customize their burgers.
- Peanuts on the House: In many Five Guys locations, you’ll find free peanuts for customers to enjoy while waiting for their orders, nodding to the chain’s casual, welcoming vibe.
- Hand-Cut Fries: Five Guys is equally famous for its fresh-cut fries, which are cooked in 100% peanut oil and served in generous portions.
- No Freezers: True to their commitment to freshness, Five Guys restaurants famously have no freezers on-site—only coolers for their fresh ingredients.
- Global Expansion: Five Guys has grown to over 1,700 locations worldwide, from the United States and Canada to Europe, the Middle East, and beyond.
For more background on the company’s history, visit the official Five Guys website:
Five Guys Official Website
You can also read additional details on:
Wikipedia: Five Guys
Exploring Five Guys Headquarters
Where Is the Five Guys Headquarters?
Five Guys’ corporate headquarters is located in Lorton, Virginia. This is where the leadership team oversees marketing, product development, and franchise operations for the entire chain.
Address:
10718 Richmond Hwy
Lorton, VA 22079, USA
Phone Number (Corporate):
+1 (703) 339-9500
Official Five Guys Website:
https://www.fiveguys.com
Tour the Headquarters
Five Guys does not publicly offer tours of its corporate office. However, the best way to experience the brand’s culture is to visit any one of its restaurants. Each location highlights the company’s dedication to simple, fresh ingredients, friendly service, and a relaxed atmosphere. For official statements and news, keep an eye on the following pages:
Leadership at Five Guys
Five Guys Executives
The Murrell family maintains a key role in the company. While Five Guys does not publicly list all executive leadership members on its official site, Jerry Murrell (Founder) and his sons have historically been involved. You can check relevant press releases or the careers page on the official website for up-to-date details about leadership.
Leadership Philosophy
From its early days, Five Guys has followed a simple yet powerful set of principles:
- Quality Ingredients: Only fresh, high-quality meat and produce—no compromises.
- Customer Experience: Providing a simple but consistent experience with enthusiastic customer service.
- Focus on Core Menu: Perfecting a few items (burgers, fries, hot dogs) instead of branching into overly complex offerings.
Five Guys Careers & Opportunities
How to Find Open Positions
Five Guys offers both restaurant-level and corporate-level positions:
- Restaurant Positions: These include roles such as cashier, grill cook, shift leader, and general manager. Openings are usually posted on local job boards, the official Five Guys website, or online recruitment platforms.
- Corporate Positions: Positions in marketing, finance, franchise development, and more are posted on the Five Guys careers page.
How to Apply
- Online: Visit the official Five Guys Careers page to see current openings.
- In-Person: Some individual franchises accept paper applications. Check with your local Five Guys location to see if they accept walk-in applications.
- Job Boards: Popular job sites (Indeed, LinkedIn, or local job boards) may also list openings.
Internal Promotions & Managerial Roles
Five Guys has a track record of promoting from within, giving dedicated employees the chance to move up to management or corporate roles. Many franchise owners and higher-level corporate staff members began as crew members, reflecting the brand’s emphasis on recognizing and developing talent.
Employee Benefits
Benefits vary by location or franchise owner but may include:
- Competitive hourly wages
- Flexible scheduling
- Paid training programs
- Management development tracks
- Free or discounted meals
- Health and retirement benefits (for qualifying positions)
For the most accurate details, inquire directly with a franchise owner or the corporate HR department when applying.
How to Contact Five Guys
How to Issue a Complaint or Provide Feedback
Five Guys values customer feedback. If you have a concern, you can reach out in several ways:
- Phone (Corporate): +1 (703) 339-9500
- Email/Contact Form: Visit the official Five Guys Contact Page to submit inquiries or feedback.
- Restaurant-Level Concerns: For issues related to a specific location, look for direct restaurant phone numbers or ask to speak with a manager on-site.
Common Support FAQs
- Lost an item at a Five Guys restaurant? Call the restaurant directly, as they typically handle lost and found items on-site.
- Requesting a refund? Have your receipt and any order details handy, then contact the restaurant directly or use the online contact form.
Resources for Five Guys Enthusiasts
Looking to stay connected with everything Five Guys? Follow them on social media and bookmark their resources:
Each channel often shares updates on new locations, menu items, promotions, and other special events.
Final Words on the Five Guys Headquarters
Five Guys has made its mark in the fast casual industry through its commitment to fresh ingredients, robust flavors, and a warm, family-centric ethos. Whether you’re a devoted fan of their classic bacon cheeseburgers or a newcomer eager to try their renowned fries, understanding the company’s background, how to reach out, and the paths for career growth can make your Five Guys experience even better.
Have a favorite Five Guys topping combo or a story to share about your local restaurant? Let us know in the comments—you might just inspire someone else’s next order!