Firehouse Subs Headquarters Information


Firehouse Subs Restaurant

Firehouse Subs is an American fast-casual restaurant chain that has won over sub sandwich lovers with its hearty portions, premium ingredients, and commitment to supporting local communities. Founded by two former firefighters in 1994, the brand quickly distinguished itself through its authentic firefighting décor and philanthropic focus. Today, Firehouse Subs locations can be found across the United States (and in a few international spots), drawing customers in with freshly made, hot specialty subs.

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Below, you’ll find key Firehouse Subs headquarters contact information, interesting bits of the brand’s history, career opportunities, and other resources for fans looking to learn more or get involved.


Firehouse Subs Origin Story

Founders & Early Days

Firehouse Subs was founded in 1994 by brothers Chris Sorensen and Robin Sorensen, both of whom had previously served as firefighters. Inspired by the camaraderie of firehouse life and the hearty meals they often shared on duty, the Sorensens opened their first restaurant in Jacksonville, Florida. The concept focused on hot specialty subs—steamed meats and cheeses on toasted rolls—served up with a genuine commitment to quality and community.

As word spread about Firehouse Subs’ generous portions and unique atmosphere, the chain began to expand. It now operates hundreds of locations across the U.S., with a select number of stores internationally. In 2021, Firehouse Subs was acquired by Restaurant Brands International (RBI), the parent company behind well-known brands such as Burger King, Popeyes, and Tim Hortons. Despite this growth, the chain remains devoted to its firefighting heritage and philanthropic endeavors.


Interesting Facts About Firehouse Subs

  1. Firehouse Subs Public Safety Foundation: Established in 2005, the foundation is a key part of the brand’s identity. A portion of every purchase goes toward providing lifesaving equipment to first responders and public safety organizations.
  2. Steaming Method: Many of Firehouse Subs’ most popular sandwiches feature steamed meats and cheeses, giving them a distinct taste and texture.
  3. Hearty Portions: Firehouse Subs is known for generous servings—often described as more “stuffed” than other sub chains.
  4. Distinct Décor: Each location is decorated with firehouse memorabilia and local firefighter items, creating a sense of authenticity and paying tribute to first responders.
  5. Rapid Expansion: There are now over 1,200 Firehouse Subs restaurants across the United States, with the number steadily increasing.

For more on the company’s origin story, visit the Firehouse Subs Official Website. You can also learn additional details from Wikipedia: Firehouse Subs.


Exploring Firehouse Subs Headquarters

Where Is the Firehouse Subs Headquarters?

Firehouse Subs is headquartered in Jacksonville, Florida. This corporate office oversees marketing, product innovation, and franchise operations for the chain’s many locations, both domestic and international.

Address:
Firehouse Subs Headquarters
12735 Gran Bay Parkway West, Suite 150
Jacksonville, FL 32258, USA

Phone Number (Corporate):
(904) 731-4376

Official Firehouse Subs Website:
https://www.firehousesubs.com

Restaurant Brands International (Parent Company) Website:
https://www.rbi.com

Tour the Headquarters

While Firehouse Subs does not offer public tours of its corporate offices, fans can still get a feel for the brand’s culture by visiting any of its restaurants. Many are filled with authentic firefighting gear and themes, reflecting the Sorensen brothers’ roots in public service. To keep up with news or events, watch for official statements on:


Leadership at Firehouse Subs

Firehouse Subs Executives

Under the umbrella of Restaurant Brands International, Firehouse Subs is led by a dedicated team that focuses on brand integrity and community outreach. While exact leadership roles can change, here are some key figures:

  • Chief Executive Officer (Firehouse Subs): Don Fox
  • Co-Founder: Chris Sorensen
  • Co-Founder: Robin Sorensen
  • Chief Financial Officer: Vince Burchianti

(Note: Titles and personnel may change. For the latest updates, visit the Firehouse Subs Newsroom or RBI’s Leadership Page).

Leadership Philosophy

From its firefighting heritage to its charitable foundation, Firehouse Subs’ leadership revolves around three core values:

  1. Quality: Ensuring top-notch ingredients and generous portions.
  2. Community Service: Supporting local heroes and first responders through foundation grants and fundraising efforts.
  3. Authenticity: Preserving the brand’s firefighter roots in every restaurant, ensuring guests feel the spirit of service.

Firehouse Subs Careers & Opportunities

How to Find Open Positions

Firehouse Subs hires for both restaurant-level and corporate-level roles:

  • Restaurant Positions: Jobs such as sandwich maker, cashier, team lead, and general manager. These are often posted on local job boards and the official Firehouse Subs website.
  • Corporate Positions: Roles in marketing, finance, franchise development, and more are posted on the Firehouse Subs careers page or through RBI.

Where to Look:

How to Apply

  • Online: Submit applications through the official Firehouse Subs Careers Page or RBI’s website.
  • In-Person: Some franchises accept paper applications—check with your local Firehouse Subs.
  • Job Boards: Keep an eye on Indeed, LinkedIn, and other job sites for posted openings.

Internal Promotions & Managerial Roles

Firehouse Subs values promoting from within. Many store managers and regional leaders began as restaurant crew members, advancing over time. This upward mobility showcases the brand’s dedication to nurturing and developing talent.

Employee Benefits

Exact benefits depend on the franchise and position but may include:

  • Competitive hourly wages
  • Flexible scheduling
  • Training programs and career development
  • Meal discounts
  • Health and retirement benefits (for eligible positions)

For the most accurate and updated details, applicants should inquire with the specific franchise or Firehouse Subs’ HR department.


How to Contact Firehouse Subs

How to Issue a Complaint or Provide Feedback

Firehouse Subs aims to ensure customer satisfaction. If you have a concern or suggestion:

For location-specific issues, it’s best to first contact the restaurant manager. You can also file feedback through the main contact form or phone line, which will help direct you to the appropriate channels.

Common Support FAQs

  1. Lost an item? Contact the specific Firehouse Subs restaurant you visited.
  2. Requesting a refund? Have your receipt and transaction details ready, then call or use the online contact form. Providing thorough information speeds up resolution.

Resources for Firehouse Subs Enthusiasts

Looking to stay updated on new menu items, promotions, or local events? Check out these official channels:

These platforms often feature limited-time menu specials, community fundraising efforts, and more.


Final Words on the Firehouse Subs Headquarters

Firehouse Subs has carved a niche in the fast-casual dining scene with its steam-heated subs, firefighter-inspired atmosphere, and strong philanthropic mission. Whether you’re a longtime fan of the Hook & Ladder sub or are curious to try their latest creation, knowing about the company’s background, contacting the right channels, and exploring career paths can enhance your overall Firehouse Subs experience.

Have a go-to sub order or a favorite memory from Firehouse Subs? Share your story below and inspire others to experience the brand’s warm hospitality and hearty offerings!

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