Empire CLS is a leading global provider of chauffeured transportation services, known for its commitment to luxury, reliability, and exceptional customer service. Founded in 1985, the company has grown into one of the most trusted names in the industry, serving corporate clients, travelers, and high-profile individuals worldwide.
Below, you’ll find key information about Empire CLS, including its origin story, headquarters, career opportunities, and how to get in touch. Whether you’re a frequent traveler or simply curious about the company, this guide has everything you need to know.
Empire CLS Origin Story
Founder & Early Days
Empire CLS was founded in 1985 by a group of entrepreneurs who recognized the need for a more professional and reliable chauffeured transportation service. The company started as a small operation in New York City, focusing on providing luxury rides for corporate executives and high-net-worth individuals.
From the beginning, Empire CLS set itself apart by emphasizing punctuality, discretion, and top-tier customer service. The founders’ vision was to create a global network of transportation services that could meet the demands of an increasingly interconnected world.
Growth & Expansion
Over the years, Empire CLS expanded its reach far beyond New York City. Through strategic partnerships and acquisitions, the company built a vast network of affiliates across the globe. Today, Empire CLS operates in over 700 cities and 80 countries, making it one of the largest chauffeured transportation providers in the world.
In 2015, Empire CLS joined the Carey International family, a move that further strengthened its global presence and enhanced its ability to serve clients with seamless, high-quality transportation solutions.
Interesting Facts About Empire CLS
- Global Reach: Empire CLS operates in over 80 countries, offering services in major cities like New York, London, Paris, Tokyo, and Dubai.
- Fleet Variety: The company boasts a diverse fleet of vehicles, including luxury sedans, SUVs, vans, and even specialty vehicles for unique client needs.
- Technology-Driven: Empire CLS uses advanced technology to manage reservations, track vehicles in real-time, and ensure the highest level of service for its clients.
- Corporate Focus: While Empire CLS serves a wide range of clients, its primary focus is on corporate travel, providing tailored solutions for businesses and their executives.
- Sustainability Efforts: The company has implemented eco-friendly initiatives, such as incorporating hybrid and electric vehicles into its fleet.
For more background on the company’s history, visit the official Empire CLS website:
Empire CLS Official Website
Exploring Empire CLS Headquarters
Where Is the Empire CLS Headquarters?
Empire CLS is headquartered in Secaucus, New Jersey, just outside of New York City. This central location allows the company to efficiently manage its global operations while staying close to one of its largest markets.
Address:
Empire CLS Worldwide Chauffeured Services
300 Lighting Way, Suite 200
Secaucus, NJ 07094, USA
Phone Number:
+1 (201) 864-6300
Official Empire CLS Website:
https://www.empirecls.com
Tour the Headquarters
Empire CLS does not offer public tours of its headquarters. However, you can experience the company’s commitment to excellence by booking a ride through its services. For official news and updates, visit the company’s website or follow its social media channels.
Leadership at Empire CLS
Empire CLS Executives
As part of the Carey International family, Empire CLS benefits from the leadership and expertise of Carey’s executive team. Key leaders include:
- President & CEO (Carey International): Gary Kessler
- Chief Operating Officer (Carey International): Michael Barreto
- Vice President of Global Operations (Empire CLS): (Roles and personnel may vary; check the official website for the latest updates.)
Leadership Philosophy
Empire CLS is guided by a set of core principles that have shaped its success:
- Reliability: Ensuring clients arrive at their destinations on time, every time.
- Luxury: Providing a premium experience with high-end vehicles and professional chauffeurs.
- Global Consistency: Delivering the same high standard of service across all locations.
- Customer-Centric Approach: Tailoring services to meet the unique needs of each client.
Empire CLS Careers & Opportunities
How to Find Open Positions
Empire CLS offers a variety of career opportunities, from chauffeur roles to corporate positions. Openings are typically posted on the company’s website or through job boards like Indeed and LinkedIn.
- Chauffeur Positions: These roles require excellent driving skills, professionalism, and a commitment to customer service.
- Corporate Positions: Opportunities in marketing, operations, and customer support are often available at the Secaucus headquarters.
How to Apply
- Online: Visit the Empire CLS Careers page or the Carey International website to view current openings.
- Job Boards: Check platforms like Indeed, LinkedIn, and Glassdoor for postings.
- In-Person: For chauffeur roles, some local offices may accept applications directly.
Employee Benefits
Empire CLS offers competitive benefits to its employees, including:
- Competitive wages
- Flexible scheduling
- Health and retirement benefits (for qualifying positions)
- Opportunities for career advancement
For the most accurate and updated benefits information, contact the HR department during the application process.
How to Contact Empire CLS
How to Issue a Complaint or Provide Feedback
Empire CLS values customer feedback and strives to address concerns promptly. You can reach out through the following channels:
- Phone: +1 (201) 864-6300
- Email/Contact Form: Visit the Empire CLS Contact Page to submit inquiries or feedback.
For issues related to a specific ride or location, it’s best to contact the local office directly.
Common Support FAQs
- Lost an item in a vehicle? Call the local office or use the contact form to report the issue.
- Need to modify a reservation? Contact the reservations team via phone or email.
- Looking for a quote? Use the online booking tool or call the customer service line.
Resources for Empire CLS Enthusiasts
Stay connected with Empire CLS through its social media channels and official website:
- Facebook: facebook.com/EmpireCLS
- Twitter/X: x.com/EmpireCLS
- Instagram: @EmpireCLS
Follow them for updates on new services, promotions, and company news.
Main Competitors
Carey International
As a sister company under the same parent organization, Carey International shares many similarities with Empire CLS. Both companies focus on luxury transportation, though Carey often emphasizes international travel and bespoke services.
Blacklane
Blacklane is a global chauffeur service known for its app-based booking system and eco-friendly fleet. While it offers a similar level of luxury, Blacklane tends to cater more to individual travelers than corporate clients.
Addison Lee
Based in the UK, Addison Lee is a major player in the chauffeured transportation industry. The company is known for its tech-driven approach and extensive fleet, making it a strong competitor in urban markets.
GroundLink
GroundLink combines traditional chauffeur services with ride-hailing technology, offering a blend of convenience and luxury. It’s a popular choice for business travelers and tourists alike.
Final Words on Empire CLS
Empire CLS has established itself as a leader in the global chauffeured transportation industry, thanks to its unwavering commitment to quality, reliability, and customer satisfaction. Whether you’re a corporate executive needing a seamless travel experience or a traveler seeking luxury and comfort, Empire CLS delivers.
Have you used Empire CLS services before? Share your experience in the comments below—your story might inspire someone to book their next ride with this exceptional company!