El Pollo Loco Headquarters Information


El Pollo Loco Restaurant

El Pollo Loco is a beloved quick-service restaurant chain known for its signature citrus-marinated, fire-grilled chicken, fresh salsas, and warm, welcoming atmosphere. Originally founded in Mexico in the 1970s, the brand expanded into the United States and quickly won the hearts of customers seeking authentic, flavorful food at reasonable prices.

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Below, you’ll find key El Pollo Loco headquarters contact information, interesting tidbits about the brand’s history, career opportunities, and other resources for fans looking to get in touch or learn more.


El Pollo Loco Origin Story

Founder & Early Days

El Pollo Loco (Spanish for “The Crazy Chicken”) was founded in 1974 by Juan Francisco Ochoa in Guasave, Sinaloa, Mexico. Drawing on a family recipe for citrus-marinated chicken, Ochoa opened his first roadside stand, which quickly gained a loyal following. The success of this initial venture led to rapid expansion across Northern Mexico.

In 1980, Ochoa brought the concept to the United States, opening the first U.S. El Pollo Loco restaurant on Alvarado Street in Los Angeles, California. It didn’t take long for Angelenos to fall in love with the mouthwatering, flame-grilled chicken and fresh sides, helping the chain grow throughout California and neighboring states.

Today, El Pollo Loco is headquartered in California and has hundreds of locations spread across the Southwestern United States. Its emphasis on quality ingredients, traditional Mexican cooking techniques, and a welcoming environment remain central to the brand’s identity.

Learn more about the company’s early days:


Interesting Facts About El Pollo Loco

  1. Citrus-Marinated Chicken: At the core of El Pollo Loco’s menu is its signature citrus-marinated chicken, which is marinated for several hours and then grilled to perfection over an open flame.
  2. Salsa & Guacamole Made Fresh: El Pollo Loco prepares salsa and guacamole in-house daily, ensuring a fresh taste that complements its grilled chicken.
  3. Family Meals & Bowls: Beyond individual orders, El Pollo Loco is known for family meals featuring whole chickens and a variety of sides, as well as convenient rice bowls and salads.
  4. Community Involvement: Many locations are active in their communities, often supporting local events, charities, and fundraisers.
  5. Health-Conscious Options: El Pollo Loco offers lighter menu items, including lower-calorie burritos, salads, and lettuce-wrap tacos for health-focused diners.

For more background on the company’s storied history, visit:


Exploring El Pollo Loco Headquarters

Where Is the El Pollo Loco Headquarters?

El Pollo Loco’s corporate offices are located in Costa Mesa, California. From here, the leadership team oversees everything from marketing and product development to restaurant support and franchise operations.

Address:
El Pollo Loco, Inc.
3535 Harbor Blvd., Suite 100
Costa Mesa, CA 92626, USA

Phone Number:
+1 (714) 599-5000

Official El Pollo Loco Website:
https://www.elpolloloco.com

For information on the company’s investors and corporate governance, you can also visit:


Tour the Headquarters

El Pollo Loco does not currently offer public tours of its corporate office. However, you can experience the brand’s culture and dedication to fresh, fire-grilled chicken by visiting any of its restaurant locations. Keep an eye on the official website and media releases for company announcements, menu updates, and community involvement initiatives:


Leadership at El Pollo Loco

El Pollo Loco Executives

El Pollo Loco is led by a team of dedicated professionals focused on maintaining the brand’s high standards and innovative edge. While leadership positions can change over time, here are some key roles (visit the Investor Relations site for the latest):

  • President & Chief Executive Officer: [Position may vary, please check the link below]
  • Chief Financial Officer: [Position may vary]
  • Chief Marketing Officer: [Position may vary]

For the most up-to-date leadership information, check out:

Leadership Philosophy

From its beginnings, El Pollo Loco has emphasized three core values:

  1. Authenticity: Delivering real, fire-grilled flavors rooted in traditional Mexican techniques.
  2. Quality & Freshness: Using citrus marinades and daily-prepped ingredients to ensure a standout culinary experience.
  3. Community-Centered Approach: Building relationships with local communities through fundraising, charitable events, and support for franchise owners.

El Pollo Loco Careers & Opportunities

How to Find Open Positions

El Pollo Loco offers both restaurant-level and corporate-level positions:

How to Apply

  1. Online: Visit the El Pollo Loco Careers portal to see current openings and submit applications.
  2. In-Person: Some franchise-owned locations accept paper applications on-site. Check with your local restaurant for details.
  3. Job Boards: Keep an eye on popular job sites like Indeed, LinkedIn, or local job boards for postings related to El Pollo Loco.

Internal Promotions & Managerial Roles

El Pollo Loco frequently promotes from within, recognizing and rewarding team members who demonstrate strong leadership, work ethic, and a passion for customer service. Individuals who start in entry-level positions may progress to shift leader, assistant manager, general manager, or even higher corporate roles.

Employee Benefits

While benefits can vary by location and franchise owner, potential perks may include:

  • Competitive hourly wages or salaries
  • Flexible scheduling and paid training
  • Career growth opportunities and management development
  • Meal discounts or free meals
  • Health, dental, vision, and retirement benefits (for qualifying positions)

For the most accurate and updated benefits information, speak directly with a hiring manager or the corporate HR department.


How to Contact El Pollo Loco

How to Issue a Complaint or Provide Feedback

El Pollo Loco values customer feedback and strives to address concerns promptly. If you have a complaint or a suggestion, you can reach out via:

For issues related to a specific location, check that restaurant’s contact details (often listed on El Pollo Loco’s Restaurant Locator).

Common Support FAQs

  1. Lost an item at an El Pollo Loco restaurant?
    Call the restaurant directly. Staff usually handle lost & found items on-site.
  2. Requesting a refund?
    Have your receipt and order details ready. Contact the restaurant manager or use the online contact form to expedite the process.
  3. Nutrition & Allergens
    Visit El Pollo Loco’s Nutrition Information for up-to-date details on ingredients and potential allergens.

Resources for El Pollo Loco Enthusiasts

Looking to stay connected with all things El Pollo Loco? Check out these resources:

Follow El Pollo Loco on social media for updates on new menu items, promotions, and community events.


Final Words on El Pollo Loco Headquarters

El Pollo Loco has carved out a unique niche in the fast-casual industry with its authentic, citrus-marinated, fire-grilled chicken and commitment to freshness. Whether you’re a long-time fan or a newcomer eager to taste their signature meals, understanding the brand’s origin, how to get in touch, and the career paths it offers can enhance your overall El Pollo Loco experience.

Have a favorite El Pollo Loco menu item or a memorable story to share? Drop a comment below and let us know—your recommendation might just inspire someone’s next meal!

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