The Chick-Fil-A Corporation is an American fast food restaurant chain that is known for its chicken products, waffle fries, and lemonade. Because the restaurant has locations in almost every state, most people are familiar with the brand.
Below, you have all the Chick-Fil-A headquarters contact information you need to find out more about the company or get in contact with someone. Also, we included some additional details giving you some background on the company and some interesting facts about this beloved brand.
The Origin Story
Truett Cathy started a restaurant called Dwarf Grill in 1946. Here he developed the now-famous Chick-Fil-A sandwich. He made it by pressure cooking the chicken and putting it on a bun that was buttered and toasted. He finished it off with two pickles. Capitalizing on the sandwich’s appeal, he opened the first Chick-Fil-A in Atlanta, Georgia in 1967 in a mall.
In the beginning, all the restaurants were in malls, but in 1986, the first standalone restaurant opened. Today, there are restaurants in 47 states and Washington, D.C. In 2017, the company reported a revenue of over $9 billion. Every restaurant is a franchise that is locally owned. The company often wins awards for its customer service and as a top place to work.
Interesting Facts About Chick-Fil-A
As one of the top fast food restaurants in the country, Chick-Fil-A holds its own among giants, such as McDonald’s. This company is actually on track to be the third-largest fast-food chain by 2020. In fact, the chain makes more revenue per restaurant than any other fast food company. An interesting thing about Chick-Fil-A is that unlike its competition, such as Taco Bell, it is a private company and always will be because it was in Cathy’s will.
If you want to own a franchise, you can get it cheap. They only cost $10,000 to start, and the company pays for many of the substantial costs, such as equipment and real estate. However, there is stiff competition for opening a store. You only have a one percent chance of getting your application approved.
Below are some additonal fun facts about Chick-fil-A that you might not know.
Additional Fun Facts:
- There are still 12 Dwarf House restaurants, but they focus on hamburgers and steaks.
- The “A” in the name stands for Grade A, reflecting the high-quality ingredients the company uses.
- Restaurants are always closed on Sunday, but it is for rest, not religious reasons.
- New restaurants give a year’s worth of free food to the first 100 customers.
- Chick-Fil-A is the largest buyer of peanut oil and Sunkist lemons.
- The restaurants make their own pickles.
- The only states without a Chick-Fil-A are Vermont, Alaska, and Hawaii.
Exploring Chick-Fil-A Headquarters
Where Is the Chick-Fil-A Headquarters?
The Chick-Fil-A headquarters is in Atlanta, Georgia. This is the place where the company’s founder opened its first location. If you want to contact the corporate office, see the contact details below:
Address:
5200 Buffington Road,
Atlanta, GA 30349, USA
Phone Number:
1-404-765-8038
Email:
Contact Form
Website:
www.chick-fil-a.com
Tour the Headquarters
Chick-Fil-A offers guided tours of its headquarters, known as the “Home Office,” where visitors can learn about the company’s history, explore its culture, and see how the team operates behind the scenes. Details on how to book these tours can be found on their website.
Leadership at Chick-Fil-A
Chick-Fil-A Executives
The Chick-Fil-A team is mostly still in the family. The officers include direct descendants of Truett Cathy. Here is a look at each position:
- CEO: Dan T. Cathy
- President and COO: Tim Tassopoulos
- Senior Vice President and CFO: Brent Ragsdale
- Senior Vice President and General Counsel: Lynn Chastain
- Senior Vice President and Chief People Officer: Andrew Cathy
Leadership Philosophy
Chick-Fil-A’s leadership emphasizes servant leadership principles, focusing on the growth and well-being of employees and the community. This philosophy is central to the company’s operational success and customer satisfaction.
How to Address Concerns
How to Issue a Complaint
While the company strives to provide only the highest quality food and service, there may be a time when something is not exactly perfect. If you want to complain about anything, you should start by talking to the restaurant manager. If the problem requires more serious attention, contact the Chick-Fil-A headquarters customer support:
Phone Number:
1-866-232-2040
Email:
Contact Form
Customer Support FAQs
- Lost an item at a restaurant? Contact the local store directly.
- Refund requests? Submit your receipt and details via the contact form for faster processing.
Resources for Chick-Fil-A Enthusiasts
Visit the Chick-Fil-A official website to read more about the company’s history, products, and their latest news. For additional information about the company and their chicken sandwiches, see the contact resources below:
- Facebook Page: www.facebook.com/ChickfilA
- Twitter/X Page: X.com/chickfila
Engage with the Community
Chick-Fil-A encourages its customers to share their experiences. Join their social media platforms to participate in polls, giveaways, and community initiatives.
Final Words on the Chick-Fil-A Headquarters
Your interactions with this restaurant will usually be when you are ordering food, but it is always nice to have information about how to appeal to those higher up in the company. You can contact the Chick-Fil-A headquarters if something has gone wrong, if you were really pleased with something, or if you just want to have a discussion with someone in a corporate position.
Share Your Story
In the comment section below, share your Chick-Fil-A story. Did you experience excellent customer service, or do you have a fond memory of dining at Chick-Fil-A? Let us know!