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The Cheesecake Factory is a renowned American restaurant chain known for its extensive menu, decadent cheesecakes, and distinctive upscale casual dining ambiance. Founded in the 1970s in California, the brand has since grown to include hundreds of locations worldwide—captivating food lovers with its generous portions and dessert offerings.
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Below, you’ll find key Cheesecake Factory headquarters contact information, highlights from the company’s history, career insights, and other resources for fans looking to get in touch or learn more.
Cheesecake Factory Origin Story
Founder & Early Days
The Cheesecake Factory’s roots trace back to the homemade cheesecake recipe crafted by Evelyn Overton in the 1940s. After initially running a small bakery in Detroit, Evelyn and her husband, Oscar, moved their family to Los Angeles in the 1970s. There, they opened a modest bakery to supply local restaurants with cheesecakes.
In 1978, their son, David M. Overton, took inspiration from his mother’s successes and opened the first Cheesecake Factory restaurant in Beverly Hills, California. Showcasing his mother’s cheesecakes alongside an eclectic menu, David Overton’s restaurant attracted diners eager to indulge in both savory meals and sweet treats. The combination of a broad, creative menu and lavish desserts quickly turned The Cheesecake Factory into a local sensation.
From its single restaurant start, The Cheesecake Factory expanded steadily, refining its menu and developing its signature high-energy dining experience. The company now boasts locations throughout the United States and abroad, with continued emphasis on fresh ingredients, customer service, and, of course, indulgent cheesecakes.
For more background on the company’s history, visit:
Interesting Facts About The Cheesecake Factory
- Expansive Menu: The Cheesecake Factory is famous for its extensive menu, featuring over 200 menu items—from appetizers and pasta to steaks, seafood, and specialty dishes.
- Over 30 Cheesecake Varieties: With flavors ranging from the classic Original to Oreo Dream Extreme and seasonal specialties, there is a cheesecake for every palate.
- Iconic Brown Bread: Many loyal fans rave about the complimentary brown bread served before the meal, which has inspired at-home versions under “The Cheesecake Factory At Home” brand.
- Global Footprint: Beyond the U.S., The Cheesecake Factory has expanded internationally with locations in Canada, Mexico, Asia, and the Middle East.
- SkinnyLicious Menu: Launched in 2011, this menu includes lighter, lower-calorie options for those seeking a healthier alternative while dining out.
Exploring The Cheesecake Factory Headquarters
Where Is The Cheesecake Factory Headquarters?
The Cheesecake Factory’s corporate offices are located in Calabasas Hills, California, just outside Los Angeles. This facility is where the leadership team coordinates marketing, product development, and strategic operations for the brand.
Address:
The Cheesecake Factory Incorporated
26901 Malibu Hills Road
Calabasas Hills, CA 91301, USA
Phone Number:
+1 (818) 871-3000
Official Website:
https://www.thecheesecakefactory.com
Investor Relations:
The Cheesecake Factory Investors
Tour the Headquarters
Currently, The Cheesecake Factory does not offer public tours of its headquarters. However, you can get a taste of the company’s culture by visiting any of its restaurants, which emphasize a welcoming atmosphere and an extensive, high-quality menu. For official statements, updates, and press releases, keep an eye on:
The Cheesecake Factory Newsroom
Leadership at The Cheesecake Factory
The Cheesecake Factory Executives
- David M. Overton – Founder, Chairman & Chief Executive Officer
- David Gordon – President
- Matthew Clark – Executive Vice President & Chief Financial Officer
Other leadership positions and updates can be found on the The Cheesecake Factory Investor Relations Leadership Page.
Leadership Philosophy
From its earliest days, The Cheesecake Factory has adhered to three key principles:
- Quality & Variety: Offering a vast array of menu items, each prepared with attention to flavor and freshness.
- Customer-Centric Experience: Providing an inviting, upscale casual ambiance where guests can enjoy everything from savory entrées to indulgent desserts.
- Innovation: Continuously expanding and refining the menu, testing new concepts, and seeking growth opportunities internationally.
Cheesecake Factory Careers & Opportunities
How to Find Open Positions
The Cheesecake Factory offers both restaurant-level and corporate-level positions:
- Restaurant Positions: Roles such as server, host, line cook, bartender, and restaurant manager are listed on the Cheesecake Factory Careers Website.
- Corporate Positions: Corporate roles in marketing, finance, human resources, IT, and more can be found by searching the Cheesecake Factory Careers Website or the Investor Relations page for business updates.
How to Apply
- Online: Submit your application directly through the Cheesecake Factory Careers Page.
- In-Person: Some locations accept applications on-site, though most positions are primarily advertised online.
- Job Boards: Keep an eye on popular platforms like LinkedIn, Indeed, or other job sites for additional listings.
Internal Promotions & Managerial Roles
The Cheesecake Factory emphasizes internal growth, with many managers and corporate team members starting in entry-level restaurant roles. This philosophy underscores the company’s commitment to cultivating talent from within.
Employee Benefits
While specifics may vary by role and location, potential benefits often include:
- Competitive wages or salaries
- Comprehensive training and development programs
- Healthcare options (medical, dental, vision)
- 401(k) or retirement savings plans
- Meal discounts
- Opportunities for career advancement
For the most accurate and updated benefits information, consult the job listing or reach out to the HR department during the application process.
How to Contact The Cheesecake Factory
How to Issue a Complaint or Provide Feedback
The Cheesecake Factory values guest feedback. If you have a concern or a compliment, you can reach out through:
- Phone: +1 (818) 871-3000
- Contact Form: The Cheesecake Factory Contact Page
For restaurant-specific issues (such as a lost item or a dining experience concern), contact the individual location directly. You can find location details here:
Restaurant Locator
Common Support FAQs
- Lost an item at a Cheesecake Factory restaurant?
Call the restaurant directly—most maintain a lost & found for recently misplaced personal items. - Requesting a refund or resolution for a complaint?
Have your receipt or order details handy and contact the location you visited. You may also use the online contact form for corporate assistance, providing all relevant details.
Resources for Cheesecake Factory Enthusiasts
Want to stay in the loop about new menu items, promotions, and events? Follow The Cheesecake Factory on social media:
- Facebook: facebook.com/TheCheesecakeFactory
- Twitter/X: x.com/cheesecake
- Instagram: @cheesecakefactory
Final Words on The Cheesecake Factory Headquarters
The Cheesecake Factory has distinguished itself in the casual dining world by offering an expansive, diverse menu and the promise of a sweet indulgence for dessert. Whether you’re a regular who knows the menu by heart or a first-timer excited to sample the famous cheesecakes, understanding the company’s origin, how to get in touch, and ways to explore career opportunities can enhance your overall dining experience.
Have a favorite Cheesecake Factory dish or a cheesecake flavor recommendation? Share it below—you never know who might decide to try it on their next visit!