Bonchon’s U.S. headquarters is in Addison, Texas, where the company supports franchise operations, marketing, menu development, and broader brand management. For general corporate questions, the main phone number is +1 (214) 389-5700.
Bonchon is known for its Korean-style fried chicken and has grown from a single origin in Busan, South Korea, into an international restaurant brand. If you need the right place to raise a concern, ask about careers, or verify company details, the corporate office and official contact channels are the best starting points.
Below you’ll find the key headquarters details, leadership context, company background, and practical contact options in one place.
Bonchon headquarters quick facts
U.S. headquarters: 5080 Spectrum Dr. Suite 850E, Addison, TX 75001, USA
Corporate phone: +1 (214) 389-5700
Official website: bonchon.com
Contact page: Bonchon contact page
News and media: Bonchon news & media
Bonchon is best known for Korean-style double-fried chicken, especially its soy garlic and spicy sauces. The brand was founded in 2002 in Busan, South Korea, and entered the United States in 2006 with its first U.S. location in Fort Lee, New Jersey.
How to contact Bonchon
Best official contact paths
Official primary contact: Use the Bonchon contact page for general inquiries, comments, and suggestions. That is the cleanest written route when you want a record of what you sent.
Official alternate contact: Call +1 (214) 389-5700 when you need a quicker first response or want to confirm whether your issue belongs with corporate or a specific restaurant.
Best for brand updates: Check Bonchon’s news page for announcements, press items, and company updates.
Which contact route fits which issue
- Customer complaint or service issue: Start with the location that prepared or handled the order. If that does not solve it, use the corporate contact page and include the restaurant location, order time, and receipt details.
- Refund or billing problem: Contact the specific restaurant first, then follow up through the corporate contact form with photos, transaction details, and any order confirmation.
- Franchise or business inquiry: Corporate phone and the official website are the best starting points.
- Career question: Use the careers page for open positions and application information.
- Press or media request: Use the official news and media section when you need brand-facing information or announcements.
Practical escalation ladder
- Step 1: Contact the local Bonchon restaurant or the official corporate contact page, depending on whether the issue is location-specific or brand-wide.
- Step 2: Call the corporate office at +1 (214) 389-5700 if you need to follow up on a pending complaint, refund, or franchise question.
- Step 3: If the issue involves written documentation, resend your details through the contact form with ticket numbers, screenshots, or receipt images so the request stays organized.
What to have ready before contacting Bonchon again
- Receipt or order number
- Restaurant location
- Time and date of visit
- Payment method or transaction reference
- Photos of the issue, if relevant
- Any previous ticket or email thread
Leadership snapshot
One publicly noted leader in Bonchon’s growth is Flynn Dekker, who has served as Chief Executive Officer. Leadership roles can change over time, but the company’s focus has remained on growth, brand consistency, and carrying its Korean roots into new markets.
Bonchon’s leadership approach is built around three practical ideas: authenticity in preparation, quality in ingredients and execution, and community in how the brand presents itself across regions.
What Bonchon does
Bonchon is a global restaurant chain centered on Korean-inspired fried chicken. Its signature approach uses double-frying for extra crunch, followed by hand-brushed sauces that give the chicken its well-known finish. The best-known flavors are sweet soy garlic and spicy, and both can be used together.
Beyond chicken wings and drumsticks, select locations also offer sides and Korean dishes such as pickled radish, seasoned fries, kimchi coleslaw, bibimbap, and japchae. Menu selection can vary by location.
Interesting Bonchon facts
- Double-frying method: The chicken is fried twice to help create a crisp texture that holds up well after saucing.
- Hand-brushed sauces: Each piece is brushed individually for a more even coating.
- International reach: Bonchon has more than 400 locations worldwide.
- Name meaning: Bonchon means “my hometown” in Korean.
Short history of the company
Bonchon was established by Jinduk Seh in 2002 in Busan, South Korea. The brand built its reputation around the flavor and texture of its fried chicken, then expanded beyond Korea as demand grew.
In 2006, Bonchon opened its first U.S. location in Fort Lee, New Jersey. Since then, the brand has expanded through both franchising and company-owned stores across Asia, the Middle East, Europe, and North America.
Careers and opportunities
Bonchon offers both restaurant-level and corporate opportunities. Restaurant roles may include cashier, cook, server, shift leader, and manager, while corporate openings may appear in departments such as marketing, finance, and operations.
The Bonchon careers page is the best place to look for current corporate openings when they are available. Local restaurant jobs are often posted by individual franchise locations or on major job boards.
Typical employee benefits
Benefits can vary by franchise and region, but they may include flexible scheduling, paid training, meal discounts, career development, and eligible health or retirement benefits.
Helpful official resources
- Bonchon about page for company background and leadership context
- Bonchon news & media for announcements and company updates
- Bonchon contact page for general inquiries and feedback
- Bonchon careers page for open positions
Related company context
Readers comparing large food and consumer brands may also find Stonewall Kitchen headquarters information helpful as another example of a food-focused company profile.
For a broader look at a major food-processing business with extensive corporate and supply-chain operations, see Archer Daniels Midland headquarters information.
If you want to compare Bonchon with another major restaurant or retail brand page structure, Shoe Carnival headquarters information shows how a large consumer-facing company can present its office and contact details.
Frequently asked questions
Where is Bonchon headquarters located?
Bonchon’s U.S. headquarters is in Addison, Texas, at 5080 Spectrum Dr. Suite 850E, Addison, TX 75001, USA.
What is Bonchon’s corporate phone number?
The Bonchon corporate phone number listed for general inquiries is +1 (214) 389-5700.
Does Bonchon offer public office tours?
Bonchon does not publicly offer tours of its corporate office. Restaurant visits are the easiest way to experience the brand directly.
How do I report a problem with an order?
Start with the restaurant location if the issue is tied to a specific order. If needed, follow up through the official contact page and include your receipt, order time, and photos.
Where can I find Bonchon job openings?
Bonchon job listings may appear on the official careers page and on local job boards, especially for restaurant roles.
Is Bonchon still growing internationally?
Yes. Bonchon has expanded across Asia, the Middle East, Europe, and North America, and the brand continues to grow.
Bonchon’s headquarters, contact routes, and careers resources make it relatively easy to reach the right team when you need help. If you are a customer, the fastest path is usually the local restaurant first, followed by the corporate contact page for written follow-up.