Bojangles is headquartered in Charlotte, North Carolina, where its corporate team manages brand strategy, franchising, marketing, product development, and overall operations. Founded in 1977, the company has grown from its Southern roots into a widely recognized fast-food chain known for Cajun-seasoned chicken, scratch-made biscuits, and sweet tea.
If you need to reach Bojangles for a corporate matter, the headquarters phone number and official contact options are the best places to start. Depending on your request, you may need investor relations, media contacts, careers information, or a store locator for location-specific questions. It also helps to understand energy transfer headquarters address, corporate office, phone number & contact information.
Headquarters quick facts
| Headquarters | Charlotte, North Carolina |
|---|---|
| Street address | 9432 Southern Pine Blvd, Charlotte, NC 28273, USA |
| Phone number | +1 (704) 527-2675 |
| Official website | bojangles.com |
| Official contact page | Bojangles Contact Page |
| Careers | Bojangles Careers |
| Newsroom | Bojangles Press & Media |
How to contact Bojangles
Official primary contact: use the Bojangles contact page for general questions, complaints, feedback, and requests that need to be routed internally.
Best for urgent location-level issues: contact the restaurant directly. If the issue happened at a specific store, that location is usually the fastest path for order problems, missing items, or refund questions.
Best for written documentation: use the online contact form so you have a record of what you sent and when you sent it.
Best for media requests: use the newsroom and press materials area instead of general customer support.
Best for job seekers: use the careers page for restaurant and corporate openings.
Recommended contact path by issue
| Issue type | Best contact path | Why this is the right route |
|---|---|---|
| Order problem, missing item, or refund | Restaurant location first | The store that handled the order can usually resolve it fastest. |
| General complaint or feedback | Official contact page | Creates a written record and routes the concern to the right team. |
| Media request or press inquiry | Newsroom | Designed for official statements, announcements, and press materials. |
| Career or hiring question | Careers page | Best place for open roles and application details. |
| Location lookup | Locations page | Useful for finding a nearby restaurant and direct store phone number. |
Escalation ladder if the first contact does not solve it
- Step 1: Contact the restaurant directly if the issue is tied to a specific visit, order, or refund.
- Step 2: Submit the issue through the official contact page if the location-level fix does not resolve it.
- Step 3: Use the corporate phone number for follow-up on unresolved matters that need a broader review.
What to have ready before contacting them again
- Receipt or order number
- Store location and visit time
- Photos of the item or packaging, if relevant
- Ticket or case reference number
- Account email or phone number used for the order
- Short summary of what happened and what resolution you want
Executive snapshot
Bojangles is privately owned by Durational Capital Management and The Jordan Company. Public leadership details can change, so the newsroom is the best place to confirm current executive information.
- CEO: Jose Armario, as listed in recent Bojangles newsroom updates
- Key functions at headquarters: marketing, finance, operations, product development, and franchise support
What Bojangles does
Bojangles is a fast-food restaurant chain focused on Southern-style comfort food. Its signature items include Cajun-seasoned fried chicken, warm buttermilk biscuits, dirty rice, and sweet tea. The brand is especially known for all-day breakfast items such as the Cajun Filet Biscuit, Bo-Berry Biscuit, and Bacon, Egg & Cheese Biscuits.
One of the company’s defining traits is its biscuit program. Biscuits are baked in-house every 20 minutes, which helps explain why freshness is such a central part of the brand identity.
Short history and ownership context
Bojangles was founded in 1977 in Charlotte, North Carolina, by restaurateurs Jack Fulk and Richard Thomas. The concept grew steadily through franchising and became a well-known regional name across the Southeastern United States.
In 2019, the company was taken private by Durational Capital Management and The Jordan Company. That ownership change helped support continued expansion while keeping the brand centered on Southern hospitality and comfort food.
Leadership and company focus
Because Bojangles is privately held, leadership information is best confirmed through official announcements and newsroom updates. The company’s leadership has emphasized three consistent themes:
- Southern hospitality in customer interactions
- Quality and freshness in food preparation
- Community focus through local ownership and charitable partnerships
Those themes show up both in the menu and in how the company presents itself publicly.
Careers and hiring
Bojangles offers restaurant-level and corporate-level roles. Restaurant positions often include cashier, cook, shift leader, and restaurant manager. Corporate openings may include marketing, finance, human resources, franchise development, and related business functions.
The best place to check current openings is the official careers page. Some franchise locations also handle hiring locally, so individual restaurant managers may direct applicants to local job boards or in-store application processes.
Common employee benefits
Benefits can vary by location and franchise owner, but may include:
- Competitive pay
- Flexible scheduling
- Paid training
- Management development tracks
- Meal discounts
- Health, dental, and retirement benefits for qualifying roles
For exact benefit details, the specific franchise or corporate HR team is the best place to ask.
Helpful official resources
- Official Bojangles website
- Press & media updates
- Careers page
- Location finder
- Contact page
Official social channels
These are useful for updates and secondary public-facing outreach, but they are not the best first stop for account or order issues.
- Facebook: facebook.com/Bojangles
- X: x.com/Bojangles
- Instagram: @Bojangles
Related company pages
If you are comparing how major brands handle headquarters, leadership, and contact routes, these pages may also be useful: Chick-fil-A headquarters information, Walt Disney headquarters and studio history, and State Farm headquarters information.
Frequently asked questions
Where is Bojangles headquartered?
Bojangles is headquartered in Charlotte, North Carolina, at 9432 Southern Pine Blvd, Charlotte, NC 28273, USA.
What is Bojangles’ corporate phone number?
The listed corporate phone number is +1 (704) 527-2675.
How do I contact Bojangles about a complaint?
Start with the restaurant location if the issue happened there. If that does not solve the problem, use the official contact page so the complaint can be routed to the appropriate team.
Does Bojangles offer public headquarters tours?
Bojangles does not publicly offer headquarters tours.
How do I find a job at Bojangles?
The official careers page is the best place to check for restaurant and corporate openings.
Is Bojangles publicly traded?
No. Bojangles is privately owned by Durational Capital Management and The Jordan Company.
Final note
Bojangles remains closely tied to its Charlotte headquarters, its Southern menu identity, and its franchise-driven growth. For the fastest help, use the restaurant first for store-level problems, then move to the official contact page or corporate phone line if the issue needs wider attention.