BNSF Headquarters Information


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BNSF Corporation (BNSF) is an American railway company, one of the largest railroad networks in the country. To get in touch with the BNSF headquarters, for general inquiries or for business reasons, the contact details provided in this article will be of great help.

Where is the BNSF Corporate Office?

The BNSF headquarters are located in Forth Worth, Texas. The company was founded on December 31st, 1996, and it remains operational to this day. If you’re interested in BNSF, you can either read about it online and, if you wish to ask questions, you can contact the BNSF corporate headquarters.

BNSF Headquarters Address: Burlington Northern Santa Fe, LLC. 2650 Lou Menk Drive, Fort Worth, TX 76131.

BNSF Headquarters Phone Number: +1 – 800-795-2673 for BNSF headquarters and customer service.

BNSF Headquarters Email: N/A

BNSF Headquarters Website: The BNSF official website is www.bnsf.com. The company has over 44,000 employees and an impressive 32,500 miles of tracks that go through 28 states.

BNSF Headquarters Executives

The BNSF CEO is Carl R. Ice. First he was named President of BNSF Railway, in 2010, and became President and CEO in 2014.

BNSF Chief Executive Officer, President and Director Carl R. Ice
BNSF Executive Chairman Matthew K. Rose
BNSF Chief Financial Officer, Executive Vice President and Director Julie A. Piggott
BNSF Executive Vice President of Operations Dave Freeman
BNSF Vice President of Corporate Relations and President of Burlington Northern Santa Fe Foundation Mary Jo Keating

How to Complain to BNSF Corporate Headquarters

BNSF headquarters can answer your every question and concern or complaint. The contact details we gathered for you will help:

  • BNSF Customer Support Phone: +1 – 800-795-2673
  • BNSF Railway by Phone: +1 – 800-795-2673, then press 3 for Shipping Instructions including Billing, Invoices or Rates

BNSF Resources

The BNSF official website is always the best resource for all related inquiries. All the information regarding your shipment is available for you 24 hours a day, 7 days a week.

Follow these links for more information:

BNSF Website

BNSF Contact Page

BNSF Facebook Page

BNSF Twitter Page

Have you ever shipped something with BNSF or or did you ever have a BNSF problem? The comment section below is the place to talk about it!

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