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Au Bon Pain is an internationally recognized fast-casual bakery and café chain, celebrated for its fresh-baked breads, flavorful pastries, artisan sandwiches, and welcoming atmosphere. Founded in 1976 in Boston, Massachusetts, Au Bon Pain has expanded its footprint across the United States and several international locations, becoming a go-to spot for quality café fare and quick, convenient service.
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Below, you’ll find key Au Bon Pain headquarters information, the brand’s origin story, fun facts, and resources on careers and customer support. Whether you’re a longtime patron or new to the world of Au Bon Pain, this guide will help you connect with the brand and learn more about its commitment to great food and community engagement.
Au Bon Pain Origin Story
Founder & Early Days
Au Bon Pain—which translates to “place of good bread” in French—was established in 1976 by Louis I. Kane and Arthur Blasberg. The original concept was a bakery-café in Faneuil Hall (Boston) focused on serving authentic, high-quality breads and baked goods. Over time, the menu expanded to include soups, salads, sandwiches, and coffee, resonating with busy city dwellers in need of quick and wholesome options.
After gaining popularity in the Boston area, Au Bon Pain began expanding nationally. Subsequent ownership changes saw the brand operating under various corporate umbrellas (including the same group that owned Panera Bread). In 2021, Ampex Brands acquired Au Bon Pain, continuing to foster its growth while preserving the bakery-café’s reputation for fresh, quality fare.
For more background on the company’s history, visit the following resources:
Interesting Facts About Au Bon Pain
- Daily Fresh Bread: True to its name, Au Bon Pain prides itself on baking many of its bread offerings fresh each day, from croissants and baguettes to specialty loaves.
- Signature Soups & Salads: Beyond bread and pastries, the café’s rotating seasonal soups and made-to-order salads have garnered a loyal following.
- International Presence: Though its roots are in Boston, Au Bon Pain has opened locations in numerous U.S. states and abroad, serving communities in Thailand, India, and the Middle East, among others.
- Focus on Transparency: The brand frequently emphasizes nutrition and ingredient transparency, providing accessible information for health-conscious diners.
- Name Meaning: In French, “Au Bon Pain” literally means “place of good bread,” reflecting the company’s core focus since its inception.
Exploring Au Bon Pain Headquarters
Where Is the Au Bon Pain Headquarters?
Au Bon Pain’s corporate support center is traditionally associated with the Boston area, reflecting the brand’s New England heritage. However, following acquisitions and ownership transitions, certain executive and administrative functions may also be directed from Ampex Brands offices in Dallas, Texas.
For the most accurate, up-to-date corporate address and contact details, refer to the official website or contact their main support line.
Address (Support Center, Boston)
19 Fid Kennedy Ave,
Boston, MA 02210, USA
Official Au Bon Pain Website:
https://www.aubonpain.com
Ampex Brands Website (Current Parent Company):
https://www.ampexbrands.com
Tour the Headquarters
Au Bon Pain does not publicly offer tours of its support center. However, you can still experience the brand’s culture by visiting one of its many bakery-café locations. Each café emphasizes a welcoming environment with fresh bakery items, made-to-order sandwiches, and signature coffee offerings. Keep an eye on official news updates for any behind-the-scenes content or brand announcements:
- Au Bon Pain Press & Media (Check the site periodically for announcements)
Leadership at Au Bon Pain
Au Bon Pain Executives
Au Bon Pain’s leadership is closely tied to Ampex Brands, which owns multiple restaurant and franchise concepts. While specific Au Bon Pain executive roles may not always be listed separately, key leadership figures at Ampex Brands guide the overall direction of Au Bon Pain. For the most current leadership details:
Leadership Philosophy
From day one, Au Bon Pain’s guiding principles have been:
- Quality: Using high-grade ingredients and artisanal techniques to create flavorful, freshly baked items.
- Convenience: Offering quick service that suits on-the-go lifestyles without compromising on freshness or flavor.
- Community: Maintaining strong local ties through partnerships, charitable initiatives, and local hiring.
Au Bon Pain Careers & Opportunities
How to Find Open Positions
Au Bon Pain provides various career paths, from in-store roles to corporate support positions:
- Restaurant Positions: Roles include café associate, barista, cashier, baker, and café manager. You’ll typically find these openings listed on job boards or on the official Au Bon Pain website.
- Corporate Positions: Departments such as marketing, finance, HR, and franchise development post openings on the Au Bon Pain careers page and the Ampex Brands site.
For up-to-date listings, check out:
How to Apply
- Online: Visit the official careers page on Au Bon Pain’s website or Ampex Brands for openings.
- In-Person: Some local Au Bon Pain cafés may accept resumes or have job postings in-store.
- Job Boards: Keep an eye on popular sites like Indeed, LinkedIn, and local employment portals.
Internal Promotions & Managerial Roles
Au Bon Pain encourages growth from within. Many café managers and corporate leaders started in hourly positions, progressing through training programs to higher responsibility roles.
Employee Benefits
Benefits differ depending on location and franchise ownership but may include:
- Competitive hourly wages or salaries
- Health insurance, dental, and vision plans (for eligible employees)
- Flexible scheduling
- Meal discounts
- Paid training and development programs
- Paid time off (for full-time positions)
For the most accurate details on benefits, inquire with your local café or consult the Human Resources department.
How to Contact Au Bon Pain
How to Issue a Complaint or Provide Feedback
Au Bon Pain values customer satisfaction. If you have questions, feedback, or concerns, you have several ways to reach out:
- Phone: You can find phone numbers for specific locations via the Au Bon Pain Locations Page.
- Email/Contact Form: Visit the Au Bon Pain Contact Page to submit any inquiries, feedback, or complaints.
For issues tied to a particular café, contacting that location directly often yields the quickest response.
Common Support FAQs
- Lost an item at an Au Bon Pain café?
Call the specific café where you think you left it. They typically handle lost & found items on-site. - Requesting a refund?
Keep your receipt and reach out to the store manager or use the online contact form. Providing details like the date/time of your visit and the transaction number expedites the process.
Resources for Au Bon Pain Enthusiasts
Stay connected with everything happening at Au Bon Pain:
- Facebook: facebook.com/aubonpain
- Twitter/X: x.com/aubonpain (Handle subject to change)
- Instagram: @aubonpain
Follow Au Bon Pain on social media for updates on new menu offerings, promotions, and other special announcements.
Final Words on Au Bon Pain Headquarters
Au Bon Pain has made its mark as a beloved bakery-café by focusing on high-quality ingredients, quick service, and a welcoming environment. Whether you’re a busy professional grabbing a croissant on the run or someone who appreciates a hearty soup and sandwich in a relaxed café setting, Au Bon Pain aims to deliver a consistently enjoyable experience.
Have a favorite Au Bon Pain menu item or a memorable story to share? Drop a comment below and let us know—sometimes, the best recommendations come from fellow fans!