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Addison Lee is a globally recognized private hire and courier service, renowned for its premium vehicles, professional drivers, and innovative approach to urban transportation. Founded in 1975 in London, the company has grown from a small minicab service to one of the most trusted names in the industry, serving both corporate clients and individual customers across the UK and beyond.
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Below, you’ll find key details about Addison Lee’s headquarters, its origin story, career opportunities, and how to get in touch with the company. Whether you’re a loyal customer, a potential employee, or just curious about the brand, this guide has you covered.
Addison Lee Origin Story
Founder & Early Days
Addison Lee was founded in 1975 by John Griffin, a former minicab driver with a vision to revolutionize private hire services in London. Starting with just one car, Griffin focused on providing reliable, efficient, and professional transportation for businesses and individuals. His commitment to quality and customer service quickly set Addison Lee apart from competitors, earning the trust of Londoners and laying the foundation for its future growth.
In the 1980s and 1990s, the company expanded its fleet and introduced advanced booking systems, becoming a pioneer in the industry. By the early 2000s, Addison Lee had established itself as the go-to private hire service for corporate clients, offering tailored solutions for businesses and setting new standards for urban transportation.
Interesting Facts About Addison Lee
- Tech Innovation: Addison Lee was one of the first private hire companies to adopt GPS tracking and mobile apps, making it easier for customers to book and track rides.
- Green Initiatives: The company has committed to sustainability, introducing hybrid and electric vehicles to its fleet and aiming for a fully zero-emission fleet by 2023.
- Global Reach: While rooted in London, Addison Lee now operates in over 250 cities worldwide, providing seamless transportation for international travelers.
- Corporate Focus: Addison Lee is a preferred partner for over 80% of the FTSE 100 companies, offering tailored services for business travel.
- Courier Services: Beyond passenger transport, Addison Lee provides same-day courier services, delivering documents and packages across London with speed and reliability.
For more background on the company’s history, visit the official Addison Lee website:
Addison Lee Official Website
You can also find additional details on:
Wikipedia: Addison Lee
Exploring Addison Lee Headquarters
Where Is the Addison Lee Headquarters?
Addison Lee’s headquarters is located in the heart of London, reflecting its deep connection to the city where it all began. The office serves as the central hub for the company’s operations, including customer service, fleet management, and corporate strategy.
Address:
Addison Lee Group
18-20 St. John’s Road
London, SW11 1PW
United Kingdom
Phone Number:
+44 (0)20 7387 8888
Official Addison Lee Website:
https://www.addisonlee.com
Tour the Headquarters
Addison Lee does not offer public tours of its headquarters. However, you can experience the company’s commitment to quality and innovation by booking a ride through its app or website. For official news and updates, visit:
Addison Lee Press & Media
Leadership at Addison Lee
Addison Lee Executives
Addison Lee’s leadership team is focused on driving innovation, sustainability, and customer satisfaction. Key executives include:
- Chief Executive Officer (CEO): Liam Griffin
- Chief Financial Officer (CFO): Mark Shivers
- Chief Operating Officer (COO): Nick Fox
Leadership Philosophy
Addison Lee’s leadership emphasizes three core principles:
- Innovation: Continuously improving technology and services to meet the evolving needs of customers.
- Sustainability: Leading the way in reducing emissions and promoting eco-friendly transportation solutions.
- Customer-Centricity: Prioritizing the needs of both corporate and individual clients, ensuring a seamless and enjoyable experience.
Addison Lee Careers & Opportunities
How to Find Open Positions
Addison Lee offers a variety of career opportunities, from driver roles to corporate positions. Openings are typically posted on the company’s official careers page and popular job boards.
- Driver Positions: Become a part of Addison Lee’s professional driver network, offering flexible hours and competitive earnings.
- Corporate Roles: Explore opportunities in technology, operations, marketing, and more at the company’s headquarters.
How to Apply
- Online: Visit the official Addison Lee Careers page to view current openings and submit your application.
- Job Boards: Check platforms like LinkedIn, Indeed, and Glassdoor for additional postings.
Employee Benefits
Addison Lee is committed to supporting its employees with a range of benefits, including:
- Competitive pay and bonuses
- Flexible working hours
- Training and development programs
- Employee discounts on rides and courier services
- Health and wellness initiatives
For the most accurate and updated benefits information, contact Addison Lee’s HR department during the application process.
How to Contact Addison Lee
How to Issue a Complaint or Provide Feedback
Addison Lee values customer feedback and strives to resolve any issues promptly. You can reach out through the following channels:
- Phone: +44 (0)20 7387 8888
- Email/Contact Form: Visit the Addison Lee Contact Page to submit inquiries or feedback.
For issues related to a specific ride or driver, include details such as your booking reference number and the date/time of your journey.
Common Support FAQs
- Lost an item in a vehicle? Contact customer service with your booking details, and they’ll assist in locating your belongings.
- Need a refund? Reach out via the contact form or phone, providing your receipt and a description of the issue.
- Booking issues? The support team is available 24/7 to help with technical problems or changes to your reservation.
Resources for Addison Lee Enthusiasts
Stay connected with Addison Lee through their social media channels and official website:
- Facebook: facebook.com/AddisonLee
- Twitter/X: x.com/AddisonLee
- Instagram: @AddisonLeeOfficial
Follow them for updates on new services, promotions, and sustainability initiatives.
Main Competitors
Uber
Uber is one of Addison Lee’s primary competitors, offering ride-hailing services in cities worldwide. While Uber focuses on affordability and convenience, Addison Lee differentiates itself with premium vehicles and a strong corporate client base.
Bolt
Bolt is another major player in the private hire industry, known for its competitive pricing and user-friendly app. However, Addison Lee maintains an edge with its focus on business travel and sustainability.
Blacklane
Blacklane specializes in luxury chauffeur services, making it a direct competitor to Addison Lee’s premium offerings. Both companies cater to corporate clients, but Addison Lee’s integration of technology and courier services sets it apart.
Final Words on Addison Lee
Addison Lee has redefined urban transportation with its blend of innovation, professionalism, and customer-centric values. Whether you’re a business traveler in need of reliable rides or a Londoner looking for a premium minicab service, Addison Lee delivers an experience that’s second to none.
Have a memorable Addison Lee story or a favorite feature of their service? Share it in the comments below—your insights might just inspire someone to book their next ride with Addison Lee!