Abuelo’s Mexican Restaurant is headquartered in Lubbock, Texas, where Food Concepts International oversees the brand’s corporate operations. If you need the main office, the corporate phone number, or the right contact path for business inquiries, start with the headquarters details below.
Abuelo’s is a Texas-born restaurant chain known for scratch-made Mexican dishes, a polished casual atmosphere, and a menu built around traditional flavors. From its early roots in Amarillo to its growth across multiple states, the company has maintained a consistent focus on fresh preparation, hospitality, and a comfortable dining experience.
For anyone researching the company, the sections ahead cover headquarters information, contact options, leadership context, and careers.
Headquarters quick facts
| Parent company | Food Concepts International |
|---|---|
| Headquarters | Lubbock, Texas |
| Corporate address | 7744 N. Loop 289, Lubbock, TX 79423, USA |
| Corporate phone | +1 (806) 722-2500 |
| Official website | abuelos.com |
| Contact page | Official Abuelo’s contact page |
| Careers page | Official Abuelo’s careers page |
How to contact Abuelo’s
For most customer questions, the best first step is the official contact page. It is the most useful place for written feedback, location concerns, and follow-up requests that may need to be documented.
The corporate line at +1 (806) 722-2500 is the quickest direct phone option listed for headquarters. If your issue is tied to a specific restaurant visit, the local location is usually the best place to start, especially for immediate service problems, lost items, or receipt-based refund questions.
Best contact path for common issues
| Issue type | Best contact path |
|---|---|
| General customer feedback | Official contact form |
| Location-specific complaint | Restaurant location first, then corporate contact form if needed |
| Refund request | Restaurant where you dined, with receipt ready |
| Lost item | Specific restaurant location |
| Careers or hiring questions | Official careers page or local manager |
| Corporate-level questions | Headquarters phone line |
Contact escalation ladder
1) Start with the restaurant location. For service issues, incorrect orders, refund questions, or lost items, the location that handled your visit is usually the fastest place to resolve the matter.
2) Use the official contact form. If the local restaurant cannot resolve the issue, submit a written note through the contact page so the concern is documented and can be reviewed by the right team.
3) Call corporate if the issue remains open. The headquarters line is useful when you need a broader follow-up or when the matter involves more than one location.
What to have ready before you reach out again
- Receipt or order number
- Date, time, and location of the visit
- Account email or contact details used for the order
- Photos of the issue, if relevant
- Prior ticket or case reference, if one was already created
What Abuelo’s is known for
Abuelo’s is an American restaurant chain built around scratch-made Mexican dishes and a welcoming dining atmosphere. The concept began in Texas and expanded across the United States while staying focused on fresh preparation and traditional flavors.
Its dining rooms often lean into a grand courtyard style, with open, airy spaces, Mexican artwork, and warm décor that matches the menu. The brand’s polished casual format sits between family dining and more refined service, which has helped it stand out in a crowded restaurant market.
Short history and brand background
Abuelo’s opened its first location in 1989 in Amarillo, Texas. From the beginning, the brand was positioned around made-from-scratch cooking, hospitality, and a setting inspired by a traditional Mexican courtyard.
As the brand grew, it kept the same core identity while adding restaurants in several states. That growth has been paired with a consistent emphasis on fresh ingredients, in-house preparation, and a menu that reflects regional Mexican flavors.
Executive snapshot
Abuelo’s operates under Food Concepts International, and the corporate office in Lubbock oversees brand operations, marketing, and franchise support. Public leadership details can change over time, but the current structure typically includes executive-level oversight in operations, finance, and company strategy.
If you need the latest leadership details, the most useful official route is the corporate contact page or the main website, where company information can be updated as roles change.
Careers and hiring
Abuelo’s offers restaurant and corporate opportunities. Restaurant roles may include server, hostess, line cook, bartender, and restaurant manager. Corporate positions may cover marketing, finance, franchise development, and operations support through Food Concepts International.
The best place to look for openings is the official Abuelo’s careers page. Some restaurants may also post openings locally or accept walk-in questions about hiring.
Common hiring paths
- Online applications: Best for most candidates
- Local restaurant inquiry: Useful for hourly positions and location-level hiring questions
- Job boards: Openings may also appear on sites like LinkedIn or Indeed
Helpful official resources
- Official Abuelo’s website
- Contact and feedback page
- Locations page
- Careers page
Related company context
If you are comparing how restaurant and food brands handle headquarters information, you may also find it useful to look at Chick-fil-A headquarters information for another national restaurant chain with a strong corporate identity.
For a food-retail example with a different operating model, Roche Brothers headquarters information shows how a regional grocery brand organizes its corporate and customer-service paths.
If you are comparing corporate contact structures across large U.S. companies, State Farm headquarters information is another example of a company with a centralized headquarters and public contact channels.
Frequently asked questions
Where is Abuelo’s headquarters?
Abuelo’s headquarters is in Lubbock, Texas, at 7744 N. Loop 289, Lubbock, TX 79423, USA.
What is Abuelo’s corporate phone number?
The corporate phone number listed is +1 (806) 722-2500.
What is the best way to send feedback to Abuelo’s?
The official contact page is the best written route for feedback, especially if you want a record of the issue.
How do I ask about a refund or lost item?
Start with the restaurant location where the visit happened. If needed, follow up through the corporate contact page with your receipt and details.
Where can I find Abuelo’s jobs?
Open positions are listed on the official careers page, and some restaurant roles may also be posted locally.
Who owns Abuelo’s?
Abuelo’s is owned by Food Concepts International.
Final note
Abuelo’s has built its reputation on scratch-made Mexican food, a warm dining atmosphere, and a consistent brand style that feels rooted in tradition. If you are trying to reach the company, the headquarters address, corporate phone number, and official contact page are the most practical places to begin.